Community Manager

Frontier is an independent video game developer and publisher, crafting immersive gaming experiences with fun gameplay and unparalleled artistic quality. Renowned for its iconic creative management simulation games, Frontier captivates players worldwide with immersive and authentic game worlds. The modern studio is located in the vibrant technology hub of Cambridge (UK). The talented team at Frontier are dedicated to nurturing our existing portfolio and delivering our exciting future roadmap.

We have an opportunity for an experienced Community Manager to join our Community Team working on both our current games and future unannounced titles. This is a fantastic opportunity to join a studio with a track record of delivering successful AAA titles and learn from other experts in Community and Publishing teams.

This role can be on a hybrid working basis, which means you’ll have the opportunity to spend time working both in the studio and at home. We can provide a comprehensive relocation support package as part of any offer, should you need to relocate.

WHAT YOU’LL BE DOING

• Generating and hosting original content for our channels (Twitch/YouTube/IG/TikTok/Discord) to raise product visibility and awareness.
• Planning and scheduling initiatives to drive engagement within the relevant communities.
• Positively engage across all channels as a representative of Frontier, including streaming when required.
• Work closely with internal teams (PR, Marketing, Product Management, Customer Support, and Developers) to better support our gaming communities and communication strategies.
• Organise and participate in events and groups to build communities and grow awareness.
• Build relationships with players and industry professionals.

WHAT YOU’LL BRING

• Previous experience in a similar role with emphasis on written content creation, and live streaming.
• Able to communicate confidently and effectively both verbally and in writing.
• Data driven with the ability to analyse information to support and guide strategy.
• Good understanding of social media channels.
• Comfortable and willing to participate in livestreaming.
• Collaborative approach, able to work closely with multiple disciplines at the same time.
• Pro-active and creative approach to projects and content.
• Confident working in a fast-paced environment and able to react positively to change.
• Able to accurately report and monitor feedback.
• Willing and able to travel to industry events and conventions.
• Fluent in spoken and written English.

BONUS IF YOU HAVE

• Experience in the gaming industry.
• Knowledge of streaming software (OBS) and hardware.

You will work with talented and passionate people to support, develop or publish our sophisticated and enduring games, in a creative, collaborative and inclusive environment. We love what we do, and we work hard to provide outstanding experiences for our players.

Wellbeing is a big focus at Frontier, and we are continually evolving how we can support our people. We encourage a healthy work/life balance and provide a range of wellbeing activities, initiatives and sessions to support both mental and physical health.

We offer a competitive salary and benefits package, which includes a success-based annual bonus, share option schemes, life assurance, private family healthcare, flexitime working hours, enhanced maternity/paternity leave, in-house subsidised catering, support with relocation, a Cycle to Work scheme, free bike servicing, and social activities and events.

We strive to create an environment where everyone can fully demonstrate their capability and potential. If you therefore need any reasonable adjustments to support you during the recruitment process, please speak to your Talent Acquisition representative.