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Senior Community Manager

We are an award wining mobile game development studio based in Warwickshire, the heart of the English countryside. Founded by a small team of veteran game developers in late 2011, our focus is the creation of ground-breaking, socially-connected games that deliver rich entertaining experiences to the mobile space. Midoki collaborated in SEGA Hardlight's Crazy taxi: City Rush, and has developed the award-winning games Plunder Pirates and Knighthood.

As our Senior Community Manager, you'll lead the development and execution of our community strategy, initially focusing on our F2P mobile title, Knighthood. Your role will involve nurturing positive relationships between players and our studio, leveraging various channels to engage with our community and advocate for our games. With a keen eye for innovation, you'll drive community strategy forward, managing content, maintaining community channels, and overseeing engagement initiatives.

As the driving force behind our community development, you'll collaborate closely with internal teams and external partners to ensure our games align with player expectations. Your responsibilities will include managing community sentiment, responding to feedback, and delivering compelling content across social media platforms.

• Strong experience community management or social media-related role.

● Exceptional written and verbal communication skills.

● Deep knowledge of community and social media platforms including Facebook, Reddit, YouTube, Instagram, Discord and Twitch.

● Understanding of emerging channels such as Threads and BlueSky.

● Knowledge of how to foster online gaming communities from the ground up.

● Knowledge of JIRA, Confluence and Meta Suite is desirable.

● An understanding of measuring and reporting on social media performance.

● Experience streaming and engaging with an online audience.

● Technical knowledge of streaming setups and logistics.

At Midoki, we want a holistic and engaging interview process that allows us to get to know you, your skills and your potential. For our Senior Community Manager role, we will do a 2 stage interview process:

Sumo also offers a highly personable benefits package which has something for everyone, no matter where you are in your career.

*Opt-in benefits (part of our flexible benefits options).

We are dedicated to growing a sustainable business that provides security to our people while delivering a first-class experience to our partners and players.

As a people business, the success of our people is the success of our company. We prioritise taking care of them with a focus on supporting them, nurturing their talent and providing a healthy, friendly, enriching, creative and safe environment in which to work.

Sumo's employee diversity group, PRISM, exists to promote diversity, inclusion, equity, equality & wellbeing across the company and plays a key role in Sumo's ongoing goal of fostering environments where all employees feel safe, welcome & represented.

Our charitable and community initiatives provide support for meaningful causes that matter to our employees, clients and partners.

We continue to work to improve diversity in our recruitment and promotion processes, and to actively encourage people from marginalised groups to consider a career in the games industry.