E-Commerce Security Expert

• Enforce intellectual property infringements, which will include types of counterfeit, copyright, trademark, and patent infringement

• Develop analytical and real-world insights aimed at finding suspected counterfeit items and deciding whether it is a counterfeit

• Support in executing both long- and short-term department objectives as it relates to online investigations

• Maintain an online reporting system and database to include grey market activity and counterfeit investigations

Policy Enforcement

• Monitor and own start-to-end process for investigating unauthorized resellers of RAM Mounts products across all 3rd party platforms

• Enforce Minimum Advertised Price (MAP) policies across all 3rd party platforms

• Assist in monthly data aggregation of distributor sell-through reports

• Own start-to-end process for communicating and enforcing RAM's Do Not Sell List

• Review, audit and approve associated Authorized Partner Policy documents

• Follow through with weekly cadence reports to distribution partners

Data Analysis and Reporting

• Compiling and writing reports of findings (counterfeit reporting, test buys, etc.)

Sales Support

• Manage 3P reseller book of business

Operations Support

• Finding new and innovative ways to better protect brand interests

• Identify and develop internal process improvements to improve individual and team throughput

Requirements

• Bachelor's Degree (or equivalent work experience) preferred

• Previous knowledge of trademarks or intellectual property not required, but preferred

• 4+ year of ecommerce platform management a plus

Interpersonal Skills

• Team player with no ego, willing to roll up their sleeves where no task is too large or small

• High degree of curiosity, self-initiative, attention to detail, competency and motivation to find answers

• Skilled in logic and able to solve complex puzzles

• Comfort with the learning curve/constant change that comes with operating in the fast-moving, ever-changing world of ecommerce

• Able to wear many hats and can easily shift perspective; ability to easily and independently conform to shifting priorities, demands and timelines

• Ability to work on several projects simultaneously with demonstrated ability to prioritize tasks independently, agility in decision making, and able to produce accurate end-results in line with the bigger picture

• Demonstrated experience as an effective team member with integrity, maturity, and reliability; experience working in a team-oriented, collaborative environment is essential

• Responds well to questions and leadership direction

• Excellent verbal and written communication skills

Benefits

• Competitive basic salary
• The opportunity to join a growing team