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WPN Administration Specialist

At Wizards of the Coast, we connect people around the world through play and imagination. From our genre defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in!

A WPN Administration Specialist has expertise in account management, developing relationships, and communication with knowledge of the hobby gaming industry. This individual also excels in organization, detail-orientated tasks, and know how to demonstrate those skills to develop and improve resources.

Demonstrating integrity, excellence, and good judgment in performing responsibilities and interacting with colleagues, clients and outside parties is crucial to the role!

What You'll Do:

• Contribute to strengthening and evangelizing the growth of the Wizards Play Network (WPN) through onboarding new retailers, facilitating account management tasks, and delivering educational opportunities to retailers.
• Identify WPN Premium candidates, managing and developing resources that support the WPN Premium channel, and work collaboratively to identify areas of improvement.
• Review WPN application submissions with attention to detail to ensure standards are upheld and that retailers we’re onboarding will represent our brands well.
• Review and update our WPN Orientation program to ensure new retailers are receiving up-to-date information and are primed to provide excellent experiences to their customers.
• Coordinate and participate in retailer focused conventions and act as a steward for the WPN and WPN Premium channels.
• Support WPN Global Account Specialists as needed.

What you'll bring:

• Self-motivated – Can establish priorities and effectively manage time to complete multiple tasks within specified timeframes.
• A Partner – Able to build healthy relationships with WPN retailers, third party vendors, leadership, peers, and cross functional teams alike.
• Communicative – Able to navigate and capitalize on challenging conversations.
• Organized – With an eye towards improving efficiencies and simple, scalable processes.
• An Associates or Bachelor’s degree in Business or associated field or equivalent work experience.
• Experience working in a WPN retail store.
• Knowledge of Wizards’ games and WPN programs.
• Understanding of the following programs: MS Outlook, Word, Excel & PowerPoint. Tableau, Confluence, and SharePoint is preferred.
• Competent digital literacy and the ability to learn new platforms in a fast-paced environment.
• Ability to work onsite at our headquarters in Renton, WA and travel once or twice per year.

We are an Equal Opportunity / Affirmative Action Employer

The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know.