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User Research Manager

Job Description

YOUR DAILY ADVENTURE

Reporting to the Brand & Business Operations Director in Singapore as a User Research (UR) Manager, your efforts will directly impact the production of our new IP “ Skull & Bones”. Your mission is to elevate UR to new strategic heights, expanding its scope to support both production and communication.

You'll lead the findings of our multi-talented UR team, collaborate with various stakeholders in both Production and Consumer Experience (Data Science, CX Lab, Community Development and Content), whilst enabling cross-functional research across multiple Ubisoft departments.

The role of all UR professionals is to provide development teams with a better understanding of player’s behavior through UR studies and analytics. From pre-to post-launch, they deliver actionable insights that will enable the production teams to improve the overall player’s experience.

Main responsibilities:

• Always acting with the consumer and market in mind;
• Developing relationships with key stakeholders to understand their goals and research requirements;
• Uncovering player insights through UR studies and analytics to ensure data driven decision making;
• Leading, developing and championing the UR team;
• Driving and enabling cross functional research across multiple Ubisoft departments.

Qualifications

WHAT YOU WILL DO

• You, as a person, are a charismatic leader with a deep interest in research. You have a consumer-mindset and great communication skills, inspiring confidence and easily connecting with others;
• You bring a positive attitude to your team and take pride in their development;
• Proven work experience as a Leader in a Research and/or Marketing/Communications role;
• Preferred background in Human-Computer Interaction, Psychology, User Research, Marketing, other related fields or equivalent work experience.

Additional Information

WHAT YOU WILL ENJOY

Check out our list of perks and benefits here: https://www.ubisoftsingapore.com/

JOIN THE SQUAD
Making games is serious business, but it's very important for us to have fun while creating awesome worlds so that we can convey the same sense of joy to millions of players in the world.
Come on board and experience #LifeAtUbi for yourself, we are always on the lookout for talents who thrive in bringing their A-game to work. If this sounds like you, shoot us your resume, portfolio, and anything else to show that you’re serious about fun!

Company Description

CREATOR OF WORLDS

Ubisoft’s 19,000 team members, working across more than 40 locations around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their dedication and talent has brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come. Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves. If you are excited about solving game-changing challenges, cutting edge technologies and pushing the boundaries of entertainment, we invite you to join our journey and help us Create the unknown.

Opening its doors in July 2008, Ubisoft Singapore features the largest AAA studio in Southeast Asia and is home to a culture that celebrates serious fun and diversity. As proud innovators of naval gameplay and water technology, we’re super excited to be the lead studio in bringing a brand-new IP to you – Skull and Bones! Our other notable works include every Assassin’s Creed game since Assassin’s Creed II, with our latest Viking adventure being Assassin’s Creed Valhalla.