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User Experience Researcher

Understanding our players is one of the key parts of the game development process at Paradox. We are now looking for a talented and passionate User Experience (UX) Researcher to work in our Insight team to support our Player Services team!

About the role

Understanding our players is one of the key parts of the game development process at Paradox. We are now looking for a talented and passionate User Experience (UX) Researcher to work in our Insight team to support our Player Services team. Working in one of the industry’s most forward thinking research teams, you will design and execute research to explore the behavior and motivations of our players.

One of your main responsibilities will be to explore current player needs and behaviors – and translate them into business opportunities. You will gather insights that inform the design and product decisions across all our games and franchises and across the whole Paradox user experience. You will collect and analyze player behavior through a variety of methods such as lab studies, interviews, surveys, benchmark studies, diary studies and other qualitative research.

Requirements

• We believe that you have 3+ years of experience with a proven track record, preferably from the gaming industry, including experience integrating user research into product design.
• Experience in mapping user pain-points and insights in the User Journey format
• Experience in running workshops to align and drive direction between multiple streams of work
• Experience in effectively communicating research findings to product and design teams through written reports and verbal presentations focusing on actionable recommendations.

We’re looking for someone with a creative and curious mind with a passion for games and, ideally, games user experience. You have exceptional analytical skills and the ability to turn insights into valuable and actionable recommendations. As a researcher you are neutral, empathetic and curious about understanding users motivations and pain points. To fit into our company culture you are enthusiastic and passionate about making the complex clear, have a strong sense of self leadership while being a great team player. We look forward to your application!

Some of our benefits include:

If you think that this description matches you, we highly encourage you to apply as soon as possible as we will interview candidates continuously. If you don't match all the requirements, please demonstrate how your passion, attitude and interest in Paradox might compensate for this.

At Paradox Interactive we celebrate difference and care deeply about diversity and inclusion. We therefore encourage you, no matter who you are, to apply for this job if you think you’d be a great addition to our team.