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UX Research Lead

Job Description

We are looking for a UX Research Lead to oversee and evolve our in-house UX research team supporting Witcher and Cyberpunk franchises. As a UX Research Lead, you will spearhead our efforts to keep the player experience at the core of our game development process. Your leadership will ensure that our game design decisions are informed by robust and strategic research insights. You will collaborate with product managers, data analysts, UX designers, game designers, developers, and studio leaders to champion UX research that connects deeply with our player base and addresses the most crucial design challenges in the genre of story driven open world role playing games. If you are ready to lead and inspire a team in shaping the future of our iconic franchises, we encourage you to apply.

Daily Responsibilities

• Overseeing and contributing to the creation and execution of comprehensive UX research plans across multiple parallel game projects.
• Managing and mentoring a team of UX researchers, setting clear goals and ensuring high-quality research output.
• Coordinating with various development teams to integrate UX research at multiple stages of the product development cycle.
• Synthesising research findings into strategic insights that drive design and development decisions.
• Ensuring research methods and practices are innovative, efficient, and aligned with industry standards.
• Leading the prioritisation of research projects based on development needs and resource availability.
• Representing UX research findings to executive stakeholders, providing actionable recommendations and advocating for user-centred design principles.

Qualifications

Must have

• 7+ years of experience in game user research (GUR), including a leadership role managing a research team or leadership equivalent.
• Advanced proficiency in both quantitative and qualitative research methodologies.
• Proven strong skills in behavioural analysis and statistical methods.
• Demonstrated ability to translate research findings into actionable design and development strategies.

Other relevant qualifications

• In-depth understanding of the game development cycle and experience with Agile methodologies.
• Exceptional communication skills with proven ability to build and maintain relationships across all levels of an organisation.
• Deep passion for game design and an innovative mindset to challenge the status quo and push the boundaries of user research.
• Proven experience leading multidisciplinary and multicultural teams.
• Strong business acumen with a thorough understanding of the gaming industry.

Nice to have
(Please note that these skills are not required to apply for the position)

• MSc or PhD degree in Human Computer Interaction, Interaction Design, Cognitive Psychology, Cognitive Science, or related field.

Additional Information

Working mode

• Office-First: working primarily from the Warsaw office for a minimum of 3 days per week.

Perks & Professional Growth

• Flexible working hours — start your workday anytime between 8:00 and 10:00 AM.
• A welcome pack filled with goodies — to help you feel right at home once you join the team.
• Trainings, lectures and courses — internal workshops, external training for each employee, ‘Meet a star’ events, knowledge-sharing initiatives, online tutorials, and e-learning classes are all available. There’s always something to learn!
• Merch — gifts for newborn rebels and regular chances to nab some cool swag!

Health & Well-being

• Private medical healthcare — a selection of medical plans with dental care to choose from, which are also accessible for your partner and relatives.
• Psychological care — free mental health support and various well-being webinars.
• Multisport card — gain access to a wide number of sporting and fitness facilities across the city.

Social Activities & Life in the Office

• Dog-friendly office — dog owner? Bring your pooch with you and look after them while working! There’s always a furry friend or two to meet at the studio.
• Social events — we host regular gatherings at the studio where we can all unwind, play games, and just have some fun together.
• Healthy selections — organic fruit, snacks, muesli, organic honey, vegan milk, and speciality coffee are all at your disposal around the studio. Enjoy!
• Truly international working environment — a chance to meet and work with a diverse selection of people from all around the world.

Head office in Warsaw

• Sustainable campus with an eco ethos — solar panels provide green energy, 2000 plants and an air-filtering system to help provide clean air, electric car charging points, flower meadows, and more green features in the works.
• An onsite, well-equipped gym with a climbing wall, daily Gym Assistant support and yoga and healthy spine classes.
• Car and bike parking spaces.
• A designated space for your bicycle, as well as bicycle repair equipment and showers available whenever you need them.
• No dress-code — we like to keep it casual.

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Company Description

To create revolutionary, story-driven RPGs which go straight to the hearts of gamers — this is our mission. Want to dive deeper into our company’s culture? Explore our social media and check out our YouTube channel where we share behind-the-scenes insights and stories direct from our team members!