Trainer, Player Experience

Wildlife Studios
Dublin, Dublin, Ireland
4 days ago

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About the Team

Our Player Experience Team is based in Dublin and works to create delightful moments for our fans throughout every step of their journey.

It is our mission to deliver bespoke support, create memories that span lifetimes and generations, and make our players feel a sense of wonder and excitement when they engage with our products. We strive to turn our players into fans and help them connect with one another in a safe, fun, and inclusive way. We show empathy and care in all interactions and have an impact on the company and products by acting as the voice of our players. We will work relentlessly to share the ideals and vision of Wildlife with the world.

About the Role

This role will support the Player Experience team’s vision by developing the knowledge and skills of our agents through tailored training programs.

We aim to provide our player support team with a robust support structure based on training and educational materials built to cover any knowledge gaps identified thanks to the analysis of our QC metrics.

This is a new role and will present an opportunity to create what will be a growing and important part of our ongoing player experience strategy.

More about you

What you’ll do

What you'll need

We welcome people from all backgrounds who seek the opportunity to help build the best gaming company, where everyone thrives.

Apply

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