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Technical Assistant

Job Posting Title

Summary

What You'll Do

The Team

The Field Service Team is responsible for the servicing of Electronic Gaming Machines on site at customer venues and in our Warehouse. The team work closely together to service, carry out remedial and preventative maintenance, and carry out scheduled works such as installation and modification of gaming machines, all whilst delivering exceptional customer service.

The Role

As a Technical Assistant you will work closely with the Field Service Technicians to carry out routine preventative maintenance and remedial repair of gaming machines and associated equipment at customer sites as well as provide a high level of customer service.

You will do this by:

• Carrying out preventative maintenance of gaming equipment
• Log and report all daily completed scheduled tasks
• Assist with repairs of gaming equipment
• Assist with upgrades, modifications and game change conversions
• Work with the team for installations and removals of gaming equipment as well as relocations

What We're Looking For

You are a quick learner and ready to roll up your sleeves and support your team and most importantly you are people person and enjoy interacting with people. You are trustworthy, self-starting logical thinker, looking to work as part of a close knit high performing team.

• Have a positive attitude and strong work ethic
• Enjoy interacting with customers with the ability to build great relationships
• The ability to work both unsupervised and as part of a team
• Have a practical mindset and be able to think on your feet
• An interest in Gaming machines would be an advantage
• Be physically fit as this role can involve some lifting
• Full driving license

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. We offer a range of flexible working options through all.flex, our flexible hybrid work model and invite you to have a conversation with us about flexible working. EEO M/F/D/V

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

Our Values

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.