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Team Lead (Source Control)

Job Description

Ubisoft Montreal, an industry leading developer of video games, located in the heart of Montreal’s Mile-End, offers a unique environment where creativity, teamwork and cutting-edge technology bring to life critically acclaimed video games and iconic AAA franchises.

When you join Ubi Montreal, you enter a community of passionate, extraordinary people connected by their need to innovate, to be creative and to work with the latest technology. You’ll discover a world where employees enjoy constant career advancement, a supportive learning environment, and competitive compensation packages.

Summary

The Team Lead supervises and coordinates all the operational activity related to his/her specific service group. He/she directly manages a team of administrators/application specialists providing support to applications/platforms in order to guarantee optimal functionality, availability, and customer satisfaction.

Responsibilities

The main and routine tasks of the Team Lead are to:

• Create, prioritize, assign and regularly follow up on tasks and the advancement of the team’s work with regards to deliverables.
• Represent the team
• Organize and lead team meetings
• Ensure service level availability is optimal and in accordance with predefined SLAs.
• Maintain the relationship with our game production partners and other internal teams.
• Work closely with the Tech Leads in relation to services’ sustainability and evolution.
• Provide feedback to the Project & Account Manager related to service progression and team members’ performance.
• Initiate escalation protocols to the Project & Account manager where necessary.
• Understand, communicate, and oversee the team’s performance and career evolution.
• Create working procedures, build-up knowledge databases and documentation.
• Maintain and lead regular system monitoring, data clean-up and maintenance activities
• Ensure that new employees integrate into the team
• Help recruit new team members
• Carry out all other related tasks.

Qualifications

Training

• Bachelor’s degree in computer science or computer engineering or equivalent.

Relevant Experience

• 3-5 years’ experience managing a team
• Working background in information technology delivery and support

Skills and Knowledge

• Ability to work as part of a team
• Ability to work in a constantly evolving and dynamic environment
• Ability to prioritize
• Familiarity working in a Dev-Ops environment
• Knowledge of Source Control systems is an asset
• Leadership
• Time and priority management
• Ability to assemble productive teams
• Good interpersonal and communication skills
• Flexibility in organizing work
• Resourcefulness in problem-solving
• Ability to delegate
• Stress and change management skills
• Managerial courage
• Sense of initiative
• Bilingualism an asset

Additional Information

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, ethnicity, religion, gender, sexual orientation, age or disability status.

Company Description

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