This job might no longer be available.
T&S Moderator
11 months ago
- Discord Moderator Academy graduate (preferred)
- Keep chat clean and positive
- Efficient handling of high-volume interactions
- Review incoming player suggestions, feedback, and complaints and respond appropriately in timely manner
- Light platform-level troubleshooting
- Bug report redirects
- Responsive crisis management
- Recognize and de-escalate community conflict when needed
- Track, collect, and report on sentiment trends across all social platforms
- Resonate with Singularity 6’s company values:
Requirements
Requirements:
- Has moderated Discord, Twitch, Forums, or Reddit
- Background in gentle reminders, warnings, mutes, and bans
- Experience adjacent to or directly in video games
- Live event moderation (Twitch streams, Discord stages)
- Enjoys cozy games like Stardew Valley, Harvest Moon, Animal Crossing, The SIMS, FFIVX
General Skills:
- Collaborative
- Curious
- Good listener
- Excellent multi-tasker
- Good written English skills (complete, clear, grammatically accurate sentences that include greetings, responses, invitation to asks further questions if needed)
- Eager to learn
- Understands cozy game culture
Engagement Opportunities - Moderators
- Welcome each new member with enthusiasm and support
- Direct players to best sources of information*
- Provide updates and insights on Known Issues*
- Engage in off-topic conversations
Create Your Profile — Game companies can contact you with their relevant job openings.