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Submission Technician

Job Title:

Requisition ID:

Job Description:

Job Title: Submission Technician

Reports To: Submissions Lead

Division/Department: Headquarters/Quality Assurance

Your Mission

The Submission Technician’s main responsibilities include, but are not limited to, handling communications between Sony/Microsoft/Nintendo and other first parties, setting up pricing for titles and additional content, scheduling release times for titles, and verifying marketing assets intended for the first party stores. Organization, multitasking, and focus are required skills for this position. The Submission Technician will work with our developers, production, and quality assurance teams ensuring all content is delivered to the accurately properly, at the appropriate time, in the appropriate regions, and at the correct pricing.

Duties and Responsibilities

• Create products within the first party’s back end infrastructure so that they are setup and ready for development.
• Setup services as needed by the title to optimally interact with first party systems.
• Assist in the setting up of bundled products, pre-orders, and special incentive offers.
• Track products and constantly adjust setup and services as the title’s scope and functionality changes.
• Work with first party and Production to set up submission and release dates.
• Work with Marketing to generate and track product descriptions and artwork as well as setup sale or limited time offer dates for products.
• Setup mobile titles for QA testing through first party web portals.
• Connect with both first party and internal Production teams to align both with code status and submission timings.
• Gathers additional submission materials as required by first party from the Production and development teams and submits them to first parties.
• Receive, verify, and upload marketing materials to first party for release on their platforms.
• Acts as a liaison between first party and the Production teams to ensure a smooth flow of information between the two.
• Setup pricing for titles as well as sale dates and mark downs.
• Setup regions for titles to be released in and timing for those releases.
• Submission Technicians will need to be able to gather information and provide it to Production teams.
• Answer questions and concerns for the Production team about submissions and product setup.
• Collaborate with QA teams to provide relevant information to their testing process and what issues are or are not part of the core game code or due to back end system setup.
• Work with the development teams and first party teams to ensure that planned features or functionality are achievable or work to provide viable alternatives.
• Setting up training documentation.
• Assisting in forming and improving submission systems and procedures.
• Assist in special projects, such as demonstrations, training, surveys, focus groups, etc.
• QA TRG Platform Lead: Capture code information and metadata and track timelines.
• Production teams: Setup and supervise product timelines and submission/release dates.
• Development teams: Ensure systems and services are setup to match what the title requires.
• Marketing: Connect with to gather text and art content for titles that will accompany the title.
• Supply Chain: Confirm manufacturing centers, manufacturing timelines, and product details.

About You:

• B.A. or B.S. in Computer Science/Entertainment related area or equivalent work experience.
• Ability to handle high pressure situations and prioritize multiple tasks.
• Excellent interpersonal and problem solving skills
• Strong solid understanding of most popular console platforms and related peripherals.
• Ability to multitask in a fast paced environment while maintaining a professional demeanor.
• Self-motivated to continuously learn new processes and systems.
• Able to maintain composure and drive tasks to completion
• Strong background in entertainment software or related industry.
• 1+ years of technical requirements testing experienced preferred.
• Must be transparent, punctual, and have a strong work ethic.
• Actively communicates a positive, outgoing approach to submissions. Able to give and accept positive feedback
• Strong desire to be in the interactive gaming industry.

Our World

At Activision, we strive to create the most iconic brands in gaming and entertainment. We're driven by our mission to deliver unrivaled gaming experiences for the world to enjoy, together! We are home to some of the most beloved entertainment franchises including Call of Duty®, Crash Bandicoot™, Tony Hawk’s™ Pro Skater™, and Guitar Hero®. As a leading worldwide developer, publisher and distributor of interactive entertainment and products, our “press start” is simple: delight hundreds of millions of players around the world with innovative, fun, thrilling, and engaging entertainment experiences.

We’re not just looking back at our decades-long legacy; we’re forging ahead to keep advancing gameplay with some of the most popular titles and sophisticated technology in the world. We have bold ambitions to create the most inclusive company as we know our success comes from the passionate, creative, and diverse teams within our organization.

We’re in the business of delivering fun and unforgettable entertainment for our player community to enjoy. And our future opportunities have never been greater — this could be your opportunity to level up!

Ready to Activate Your Future?

Rewards

We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:

• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
• 401(k) with Company match, tuition reimbursement, charitable donation matching;
• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
• Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
• If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/ .