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Strategy Lead

Strategy Lead - Business Designer

ustwo is looking for a lead strategist with a focus on business design to join our team in the London studio. We are an award winning digital product studio with over 250 people in 5 different studios across the globe (London, Malmö, New York, Lisbon and Tokyo).

This is a unique opportunity to be part of an exciting growth period at ustwo London. As we continue our expansion, a strong strategy discipline is integral to ensuring we are well positioned to reap the benefits of our proposition and provide valuable steering on our client projects. We are looking for someone who can confidently apply their skills across the full range of projects at ustwo, and are especially interested in building our business design and growth expertise.

We work across the entire product lifecycle; from visioning and discovery, validating propositions through to launching products and services that are valuable to both users and businesses. The projects we undertake vary from highly strategic discovery work to large-scale build projects and everything in between. Our clients include: The Body Coach, Google, Facebook, The Co-op, Three and many more.

The role

Taking a project from conception to delivery (and bringing your team and the client with you) is second nature to you. You can lead, motivate and support a project team, as well as our client teams.

You help nurture our culture, shape our processes, approaches, and strategy for both the team and the studio as a whole. You know how to implement best practice and share that with your colleagues. You want to be involved in growing the studio as well as in your discipline.

You proactively look to move our client relationship forward, spotting opportunities to deepen our relationship. You are able to hold the detail and the bigger picture. You inspire through the way you articulate a vision, and you instil confidence through the way you provide pragmatic recommendations.

Responsibilities

As a successful Strategy Lead you will:

• Provide clear articulation of project vision and the strategic narrative to support recommendations
• Identify business opportunities, advise on business design and organisational implications
• Understand how to size an opportunity and what it takes to define a successful go-to-market strategy
• Work closely with client stakeholders to distil objectives and success metrics, keeping outcomes and impact in mind

• Champion customer needs by generating qualitative and quantitative insights using different methodologies in different contexts
• Use data and analytics to experiment and support continuous discovery
• Make decisions at pace and re-orientate when necessary
• Identify when projects are in risk or approaching risk and what support is required promptly
• Be aware of commercial, client and business goals - and manage project trade-offs accordingly

Your experience:

You are able to lead teams (including the client) of all levels and abilities. You have experience in:

• Business strategy You are comfortable advising on business design, revenue models, organisational implications and how to prioritise investment
• Balancing user and business objectives
  You understand the importance of both user and business needs, and can provide recommendations and steering which maximise value for both
• Focussing on value creation
  Experienced at applying frameworks to prioritise business decisions, with a particular focus in building and validating commercial models
• Taking a product to market to scale
  In your thinking you look from Discovery to Beta to Launch and Scale. You can advise on go-to-market, and on growth opportunities
• Storytelling and influencing
  You’re able to explain decisions as well as articulate concepts and ideas in a persuasive manner for our clients and our teams alike. You know how to create a compelling strategic narrative
• Leading teams and engaging stakeholders
  You are comfortable leading teams of all levels and abilities to achieve project goals and client engagement. You know how to define the right frameworks to prioritise and deliver
• Working with qualitative and quantitative research
  You enjoy finding actionable insights from qualitative and quantitative research, and are well-versed in mixed methodologies which you are comfortable to design to fit context and objectives

Qualifications:

We are looking for someone who can demonstrate the following. You might not be a 100% match - we’d still love to hear from you:

• Bachelor’s degree or equivalent practical experience.
• Experience in the development of a diverse range of digital products/services from end-to-end, scalable in size and complexity.
• Demonstrated understanding of the techniques and methods of modern product discovery and product delivery.
• Ability to evaluate business impact and implications of product opportunities
• Proven ability to engage with cross-functional teams, and work with senior stakeholders.
• Experience working in a creative agency, product agency or similar is a plus.

You are…

• An individual who will effortlessly uphold, maintain, encourage and live the ustwo Values in all your day to day work, behaviours and actions.
• You will always find ways to Raise the Bar by being someone who challenges the way things are done and looks for better solutions.
• Collaborative and transparent. You're a team player who understands it’s important to Learn Together.
• You’re never afraid to speak your mind, and are clear when you do. You will Be Human with this voice though and will ensure that your comments are always fair and considered.
• Naturally motivated and self-driven. Your curiosity cannot be quelled, and you will Use the Freedom of this role to never stop learning and take initiative to change and improve things.
• Someone who thrives on accuracy and attention to detail.
• Someone with gravitas and influence to deal with senior stakeholders within ustwo and client-side.
• Someone who is able to deliver to their deadlines.
• You will bring energy, passion and optimism to your role and you will ensure that you and those around you Enjoy the Journey.
  
  Salary banding: £65k - 90k depending on experience

We strongly believe in hiring for diversity, and we want to hire people who display strong potential. The key to your success and our success is hiring people who have a passion to constantly learn, share knowledge with others and display constant curiosity. We believe in the power of the introvert and extroverts and our Studio culture provides opportunities for colleagues of all persuasions to be heard, have ownership and clear opportunities to progress.

We have a very warm and welcoming culture. We are a very transparent company and work hard to distribute leadership across the studio. We are an equal opportunity employer and very much value diversity and inclusion. We believe diverse teams help us make better products and we actively hire for cultural growth. We seek people of all ages, genders, stories, cognitive capabilities and backgrounds.