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Senior Product Manager Classic, WOW

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Job Description:

Blizzard Entertainment is a community of 4,000 global employees passionate about gaming, entertainment, and the technology that drives our player experience.

We are on a quest to find a legendary Senior Product Manager who is an expert in their craft to be a steward of Classic World of Warcraft. The ideal candidate is a problem solver and with outstanding communication skills, validated experience in the gaming industry, and a solid track record of supporting AAA products. Importantly, they will have a deep understanding of and appreciation for our players because they are a player themselves.

Covid-19 Hiring Update:

We’ve transitioned to a work-from-home model, and we’re continuing to interview and hire during this time. This role is expected to begin as a remote position. We understand each person’s circumstances may be unique, and will work with you to explore possible interim options.

Location Fixed:

This role is anticipated to be a hybrid work position, with some work on-site and some work-from-home. The potential home studio for this role is Irvine, California .

Responsibilities

• Alongside the Classic leadership team, define the future of the Classic product (#whichchanges?)
• Become a guide on our Classic players: their difficulties, needs, and wants
• Develop a multidisciplinary product release strategy that prioritizes player engagement and retention
• Develop product strategy for alternative game modes (e.g., Season of Mastery)
• Lead all aspects of management of Value Added Services and MTX as appropriate
• Partner actively with regional teams to understand market specifics, regional asks, and player desires
• As needed, flex to support product decisions across both games
• Monitor and escalate potential issues and share performance data with development team, publishing, and commercial leads
• Translate strategy into a set of clear measurable objectives tied to franchise goals, and demonstrate how initiatives impact key business metrics

Recommended Gear

• A minimum of 4+ years of experience in a business, strategy or analytics role supporting technical or digital entertainment products
• Deep understanding of the distinctions between Classic WoW and the modern game
• Experience distilling large amounts of data to draw actionable business insight, including segmentation approaches, multivariate testing and experimentation
• Experience communicating and defending analytical insights to executive-level audiences to inform decision making
• Strong project management skills and a self-starter approach to delivering results
• Proven ability to work well in a team environment, managing complex projects with diverse teams. Specifically, experience working closely with creative/development teams and knowledge of game development processes is valuable in the role
• MBA or a relevant graduate-level degree providing expertise on business operations topics is preferred

Required Application Materials

• Resume
• Cover Letter which should include:
  • Why are you interested in working on World of Warcraft
  • What games are you currently playing
  • **Only Resumes with Cover Letters will be considered.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.

Blizzard Entertainment is a global company committed to growing our employees along with the business. We offer generous benefits and perks with an eye on providing true work/life balance. We’ve worked hard to foster an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunity for professional growth. Our people are everything. Our core values are real, and our mission has never changed. We are dedicated to creating the most epic entertainment experiences…ever. Join us!

Rewards

We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:

• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
• 401(k) with Company match, tuition reimbursement, charitable donation matching;
• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
• Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
• If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/ .