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Sr. Manager, QA Engineering - Wild Rift

As a Senior QA Manager, you will own the QA process for a large team, including people, process, and support for ongoing game development. You will also work with scrum masters, producers, and other leaders from teams across Riot to craft and execute the Test Strategy that will help reach high-quality results. Additionally, you will partner with teams to arrive at better, more-efficient solutions to everyday problems and streamline delivery; support the QA Discipline leadership and help inform the long-term vision of Riot Games Quality Assurance. You will also lead vendors in performing black box testing on features that need additional support. Lastly, it is also meaningful to mentor and grow the QA Leads and Engineers in charge of individual aspects of a Product, guiding them to produce new leaders in turn

As a Sr. Manager, QA (Quality Manager) on the Wild Rift team, you will report into the Senior QA Manager. You will craft the test strategy across multiple teams and products. You will oversee the development of the test strategy including staffing and risk analysis. You will find ways to deploy QA practices outward to multiple external parties to deliver the highest quality products. You will partner with leadership from all disciplines to build quality into our products from the earliest phases of the project through their release.

Responsibilities:

• Manage humans, ensuring they are working well with partners, are driving change, and are working on personal development
• Create collaboration systems that function across multiple organizations and promote test execution that ensures positive, forward progress
• Support the team in their commitment to representing the player's concerns at the initiative level, setting clear quality expectations
• Hire and staff quality professionals onsite (Rioters) and remote (partners)
• Help identify and assess identified product risks with product leadership to ensure mitigation steps are taken to provide a high-quality product delivery
• C reate mature processes to increase the efficiency and efficacy of product development to ensure the delivery of high-quality player value

Required Qualifications:

• People-management; 5+ years experience with both performance management and staffing
• 5+ years QA experience with Bachelor’s or higher
• Experience working on multi-platform products
• Broad Quality Management experience: Planning, Assurance, Control, and Improvement
• Proficient in Test Strategy, Planning, and Design
• Experience with Product Development Pipelines and Workflows
• Availability to travel overseas up to 3 times per year
• Licenses/certifications: ISTQB Foundation Level

Desired Qualifications:

• Experience working on mobile and console game applications

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you!

Our Perks:

We offer medical, dental, and vision plans that cover you, your spouse/domestic partner, and children. Life insurance, parental leave, plus short-term and long-term disability coverage are also available. Riot will support your retirement benefits with a company match, and double down on your donations of time and money to non-profit charitable organizations. Balance between work and personal life is encouraged with open paid time off, and a play fund so you can broaden and deepen your personal relationship with games.

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It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history (LAMC 189.00).