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Sr Business Analyst

Founded 37 years ago, Electronic Arts develops games, content and online services across platforms. We are driven by our goal to Inspire the World to Play. Fueled by our accomplished staff across the globe, we are united in our passion to continue shaping the future of interactive entertainment. Together we can make a difference.

As a member of the Mobile Quality Verification team:

• You will participate in a diverse range of projects, from operational to strategic program, in response to EA's needs.
• You will help develop new business strategies and business models, taking all aspects into consideration and providing insight into how these strategies will benefit EA.
• You will conduct initial discovery exercise to unearth pain points, deficiencies, and causes of business problems.
• You will organize and lead requirements gathering sessions to capture processes, user workflows, user stories, data models and current state from internal partners.
• You will evaluate and provide recommendations on solutions to the reported needs by decomposing high-level business and user requirements into well-written, clear documentation and cohesive presentations.
• You are expected to manage expectations and risks throughout a project life cycle.
• You will monitor projects after initial release; prioritize defects, measure and support client service impact, measure performance metrics and help determine enhancement opportunities.
• You will be part of an international team that spans across multiple time zones & be comfortable with that.

Who are you?

• You are a result-oriented person with minimum of 5 years of professional experience performing all aspects of business and enterprise level analysis.
• You have a strong understanding of the Software Development Life Cycle(SDLC) processes and methodologies (e.g. agile, waterfall, interactive)
• You have professional experience in technology evaluation, assessment and roadmap development.
• You will navigate ambiguity and establish structure and coherence to business problems.
• You will communicate with partners from diverse backgrounds, and be proactive in problem solving.
• You have professional experience with a process mapping tool (eg. Visio, Miro)
• You have a proven track record in completing projects and producing high quality result.

You will stand out if you have:

• Previous working experience in a consulting environment.
• Experience creating reports and dashboards using data visualization software packages (eg. PowerBI, Tableau).
• Domain knowledge in data manipulation, processing, and reporting.
• Domain knowledge in QA and software development testing principles.