This job might no longer be available.

Site Reliability Engineering Internship

Job Title:

Requisition ID:

Job Description:

ENGINEERING INTERN

Greetings, students! We’re geared up here to offer another round of epic internship experiences in summer 2021. The internship program offers the opportunity to pause your studies for one summer and work side-by-side with Blizzard Entertainment employees in your area of interest, doing real work that oftentimes ends up in production. As such, we hold you to the same high standards as anybody else in the company.

Just like our gameplay experiences, Blizzard internships are a fully immersive experience. We want interns who are enthusiastic about what they want to do for a living and excited to come in every day to learn and contribute in this hyper-creative atmosphere. Being fully engaged with our team also means communicating effectively and maintaining an open mind - one that is receptive to feedback and able to adapt and grow. Your hobbies and interests can also play in your favor. Passion for technology, gaming, game development, and an in-depth knowledge of Blizzard games, products, and services will always be a plus with us, regardless of the position you’re applying for. Be passionate about who you are, be into our industry, and be willing to go all-in and embrace this opportunity to the fullest!

QUEST OBJECTIVES

Blizzard’s Service Engineering team wants an ambitious and talented student to join their group of service engineers as an intern for summer 2020. Service Engineering is a team responsible for supporting ALL of Blizzard’s customer-facing services and is embedded directly into the teams we support. Such services include Battle.net, World of Warcraft, StarCraft II, Diablo 3, Hearthstone, and Heroes of the Storm. Duties will primarily revolve around administration of live services running in a Linux environment, though there will be some exposure to Windows Server, HP-UX and Cisco IOS. The candidate should exhibit a high attention to detail, have strong troubleshooting skills and be capable of adjusting quickly to an ever-changing environment.

· Assist in the day to day care and feeding of Blizzard’s online services.

· Evaluate operations technologies and processes, recommend and implement tools and practices to increase quality, efficiency and repeatability.

· Work with IT and Development engineers to implement telemetry and effective monitoring of live services.

QUEST REQUIREMENTS

· Currently enrolled in a college or university

· Returning for at least one more semester or quarter following the Summer 2021 internship

· Able to work fulltime hours for 11 – 12 weeks at the Blizzard office indicated in this job posting between May 2021 – August 2021 or June 2021 – September 2021 (group dates depend on when you get out of school)

· Authorized to work in the US

LEVEL REQUIREMENTS

· Comfortable working with Linux operating systems. This includes:

o Installation procedures

o File system layout and design

o Resource monitoring and troubleshooting

o User administration

o File permissions

o Package management (i.e. Yum, APT)

· Working understanding of networking principles

· Basic understanding of how to write scripts in an administrative language (i.e Bash, Python, Go)

· Strong interpersonal and communication skills

RECOMMENDED TALENTS

· Experience with basic services such as DHCP, DNS, NFS, and SMTP

· Experience with LDAP, RabbitMQ / AMQP, and Puppet

· Experience with MySQL, Memcached, Cassandra, or Hadoop

· Experience with Apache and Tomcat

· Experience with virtualization, including KVM, Xen, or VMWare, Docker, Kubernetes

· Knowledge of Active Directory, IIS, PowerShell, DFS

· Knowledge of Cloud services such as AWS, OpenStack, or Google Cloud

QUEST ITEMS

· Resume

· Cover Letter

WARNING! Applications that do not include all of the required materials will not be considered. We’re serious about this – due to the volume of applications we receive, we only have time to consider complete submittals.

Blizzard Entertainment is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.

Blizzard Entertainment is a global company committed to growing our employees along with the business. We offer generous benefits and perks with an eye on providing true work / life balance. We’ve worked hard to foster a deeply collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunity for professional growth. Our people are everything. Our core values are real, and our mission has never changed. We are dedicated to creating the most epic entertainment experiences…ever. Join us!

Team Name: