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Site Reliability Engineer

Job Description

Summary:

The Site Reliability Engineer (SRE) is responsible of Ops and development tasks such as level 4 support and the implementation of highly scalable Game infrastructure. The SRE is working as the Infra services integrator that enables the production to build Games using principals of cloud-Native, DevOps and continuous Delivery. The SRE has a good development background with knowledge of infrastructure and automation.

Responsibilities:

The main and routine tasks of this position are to:

· Designing and/or implementing a highly scalable Cloud and Bare Metal server and network infrastructure

· Share responsibility and ownership of game functions and services with developers who create them

· Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.

· Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.

· Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews.

· Maintain services once they are live by measuring and monitoring availability, latency and overall system health.

· Practice sustainable incident response and blameless postmortems.

· Ability to debug and optimize code and automate routine tasks (“toil”)

· Consulting on the game's software and data architecture to ensure maximum infrastructure scalability

· Ensuring reliability and consistency of game data

· Work with developers to develop adequate monitoring and monitor system events to ensure health, maximum system availability and service quality

· Assist in evaluating new requirements, technical design and standards

· Reduce the cost of failure for changes

· Define prescriptive ways to measure reliability

Qualifications

Mindset:

"Here’s what you do when someone breaks something or finds something very difficult to debug: You say thank you. Thank you for finding this edge case. Thank you for highlighting this overcomplicated part of our system. Thank you for pointing out this gap in our docs. And then you go make it so nobody can break it the same way again."

Training:

A baccalaureate degree or equivalent experience in Computer Information Systems, Computer Science, Mathematics or a related field.

Relevant experience:

2+ years of experience with software development or 5+ years of automation focused system administration with Hybrid hosting solutions.

Experience in one or more of the following: C, C++, C#, Java, Python, Go or Ruby.

Skills:

· Self-driven, be slightly paranoid about system stability

· Be able to teach fundamental principles to other engineers/experts.

· Skill in developing techniques and methodologies to resolve unprecedented problems or situations

· Ability to make complex information accessible to non-technical people

Knowledge:

· In-depth knowledge of Linux system internals and operating system design

· In-depth understanding of Public Cloud providers and Openstack platform

· Proficient knowledge in orchestration systems such as Kubernetes

· Proficient knowledge in relational database systems like MySQL

· Proficient knowledge in document storage systems like MongoDB

· Infrastructure orchestration with Terraform

· In-depth understanding of Configuration Management systems like Saltstack, Chef & Puppet & Ansible is an asset

Additional Information

Perks

We realize it takes world-class people to make world-class games. Apart from a competitive compensation package and a culture that thrives on creativity and individuality, Ubisoft Singapore offers a wide variety of perks including performance based incentives, comprehensive health and benefit packages, tuition reimbursement, flexible working hours, and opportunities for career development and learning.

Next step

Are you excited about creating the unknown? Are you serious about fun? Do you constantly seek out learning opportunities? At Ubisoft Singapore, we are looking for talent who are solution-oriented problem solvers, creative yet open to collaborate, and team players who also thrive in bringing their A-game to work.

If this sounds like you, shoot us your resume and we will invite you for a first chat to find out more about becoming an awesome addition to our team!

Company Description

Ubisoft Singapore is one of the top game development studios in the APAC region. Part of Ubisoft’s global network of studios, we’ve been creating memorable gaming experiences in Singapore since 2008. With over 300 employees from 30+ different nationalities, we are a diverse bunch of creatives redefining the world of digital entertainment for millions of players across the globe.