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Senior User Experience Researcher – FC

We are EA—the world's largest video game publisher. You're probably familiar with many of our titles— Apex Legends, The Sims, FIFA, Dragon Age, and Madden to name a few. We are looking for a Senior UX Researcher who should not only love games but also has a passion for shaping and evaluating the gaming experience.

You will develop research plans that span the full product development cycle and work with development teams to integrate user research insights into the development process.

You will be part of the team in charge of leading the UX research effort for EA Sports FC. This position report to the Senior UX Research Manager and is a hybrid work model out of our Vancouver studio (please note: you MUST be onsite in Vancouver OR be willing to relocate to Vancouver).

Main responsibilities:

• Work closely with game teams, studio leadership, and quality verification to understand franchise goals and strategies. Develop long-term user research plans for EA’s titles accordingly.
• Conduct user research activities for multiple EA products across multiple platforms (including mobile, PC, and console).
• Gather and analyze data using several qualitative and quantitative research methods (interviews, lab studies, heuristic evaluations, surveys).
• Effectively communicate research results to help multiple levels of the organization in creative ways, while providing recommendations and ongoing design consultation.
• Partner across organizational and regional teams with a variety of disciplines (researchers, designers, product planners, market researchers, producers) to produce insights which improve the trajectory of their product work.
• Develop short-term and long-term UX research plans to address product goals, and align the research effort with the other research functions at EA (Ex: Marketing research, Analytics)
• Create new research approaches as necessary while maintaining research quality and process.

Qualifications & Skills:

• You have a degree in experimental psychology (experimental, social, cognitive), human computer interaction, human factors, or a related field, or equivalent industry experience.
• 5+ years’ industry experience in research design and conducting user research studies across platforms.
• Expertise in research design, fluent in multiple qualitative and quantitative methodologies (such as playtests, usability studies, contextual inquiry, questionnaire development and survey research).
• Experience aligning partners to promote forward progress.

BC COMPENSATION AND BENEFITS

The base salary ranges listed below are for the defined geographic market pay zones in these locations. If you reside outside of these locations, a recruiter will advise on the base salary range and benefits for your specific location.

EA has listed the base salary ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting. Salary offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs.

BASE SALARY RANGES

• British Columbia (depending on location e.g. Vancouver vs. Victoria):

º $115,100 - $161,200 CAN Annually

Base salary is just one part of the overall compensation at EA. We also offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.