Senior Test Lead, World of Warcraft

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Job Description:

The concept of “Blizzard polish,” that is, the infinite care and loving detail put into every aspect of our games, is something we take seriously and pride ourselves on delivering to our players. It’s a responsibility shared across the company – and its undisputed heart and soul is Blizzard QA.

Blizzard QA is a close-knit team; we care about iteration, problem-solving, and succeeding as a group. We genuinely love what we do for a living and expect the same from everyone who joins us. If your career is ready for its next great challenge, get in touch and let’s get to work!

This role is anticipated to be assigned to work fully on-site at an Activision Blizzard office.

Responsibilities

• Lead, recruit, coach, and manage a team towards individual and team excellence
• Accountable for the quality of all work and relationships on the team
• Drive test development, estimation, planning, execution, reporting, and closure
• Coordinate responsible test area with regional teams
• Drive project schedules for test area
• Create, monitor, and control metrics impacting product and team quality
• Analyze product quality and usability, associated system limitations, and report on risk
• Host test closure activities; e.g. testware evaluation, knowledge transfer, retrospectives
• Connect, and partner with teams across Blizzard towards quality initiatives
• Provide high value quality-related services to development leadership
• Develop training materials for project team and lead workshops for test leadership, requirements gathering, and risk identification
• Coach and develop leadership talent across the department for succession planning
• Champion and influence software development best practices and the customer experience always
• Other duties as assigned

Requirements

• Bachelor’s degree in related field or equivalent experience
• Certification in any of the following: PMP, Scrum Master, ISTQB-ATM
• Experience leading test teams: 7+ years
• Management experience: 5+ years
• Experience with white/gray/black box and automation test methods
• Demonstrated experience in test planning for complex features/systems
• A good understanding of World of Warcraft systems, player types, and game content (or similar MMO)
• Passion for video games and software quality

Pluses

• Shipped multiple game titles as a test lead
• Coding knowledge: XML/HTML, JavaScript, Python, Java, C/C++/C#, SQL
• Familiarity with Blizzard Entertainment line of products and services

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! At Activision Blizzard, we are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com General employment questions cannot be accepted or processed here. Thank you for your interest.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are dedicated to creating the most epic entertainment experiences…ever. Join us.

Rewards

We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:

• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
• 401(k) with Company match, tuition reimbursement, charitable donation matching;
• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
• Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
• If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/ .