Senior Site Reliability Engineer (SRE)

Job Title:

Requisition ID:

Job Description:

Would you be excited about creating reliable and scalable online services and features, to be used by millions of players all around the world?

Demonware is an independently-run part of Activision. We run every part of the players' online experience, from logging in to matchmaking to climbing the leaderboards, for popular video game franchises such as Call of Duty, Crash Bandicoot and Skylanders.

Our services impact almost half a billion players, we solve big company challenges with a small company feel.

If you’re excited about working with game studios, large scale systems and online multiplayer technology in a collaborative environment then we’d love to hear from you!

That sounds amazing, but what kind of impact can I make?

We are looking for an experienced SRE who can provide input into all areas of service development and work closely with all departments at Demonware to influence and execute on our technical direction so that we improve how we ship titles in the future.

Demonware has some of the biggest entertainment launches in the world with player counts going from zero to millions of players on day one and our services make that possible.

Meaning you will impact the online and multiplayer experience for AAA multiplayer games, including Call of Duty.

Awesome, what will my “day-to-day” look like?

This is a full-time position at Demonware’s Shanghai Office in China.

You will work side by side with game studios at Activision, to make radical game designs a reality at massive scale. You will be embedded on the development team, working directly with other engineers to ensure service design is reliable, scalable and has uptime at its core; automating to prevent issues happening in the first place; debugging problems at scale; supporting services in production by being part of an on-call rota; to ensure that those features keep running 24/7 for years after launch.

What's in it for me?

Relocation Support, 25 days of vacation and 3 bonus days in December, Pension and top-tier medical, dental and life insurance coverage for you and your dependents.

To read more: https://demonware.net/careers

What would you like to see in my background?

• Native speaker/fluent Mandarin
• Good English speaking and communication skills
• 4-5 years relevant work experience, including in a high-volume or critical production service environment
• Experience working at scale - thousands of servers running a high-volume or critical production service environment
• Interest in automation and scripting
• Comfortable with at least one scripting language, e.g. Python, Bash, Perl or Go
• Experience with at least one major database e.g. MySQL, Cassandra, Redis or Vitess
• Interest in fundamental technologies, e.g. TCP/IP, Linux/Unix internals
• Experience in configuration management systems, e.g. Ansible, Puppet, Terraform
• Interest in an investigative approach and excited to learn new technologies
• Experience in communicating within and across teams
• Interest in participation of an On-call support rotation as required.
• Experience working with container orchestration e.g. Kubernetes, Helm, Argo
• Strong analytical / troubleshooting skills
• Excellent written and verbal communication skills
• Ability to spend up to 1 week per month on call

Bonus XP:

• Experience working with public cloud providers and cloud technologies e.g. Amazon, GCP
• Experience in monitoring and metrics systems e.g. Sensu, Zabbix, Graphite, ELK
• Background in Software Engineering
• Experience with Python/Go scripting language
• Experience with K8S operator writing