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Senior QA Engineer

Our Linden Lab headquarters is in San Francisco, but we have embraced a distributed model of working to reach the best talent across the United States. Remote roles based outside of our office can sit in any of the following 15 states: AZ, CA, FL, GA, IL, MA, MN, MT, NH, NC, OR, PA TX, VA and WA. We invite you to apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.

Company Snapshot

Founded in 1999, Linden Lab develops platforms that empower people to create, share, and thrive within virtual experiences.

In 2003, Linden Lab first launched Second Life, the groundbreaking virtual world enjoyed by millions around the globe, which has since gone on to boast nearly two billion user creations and a vibrant $500 million (USD) economy.

Lindens value a workplace that’s as diverse as our products. As we continue to grow, we remain dedicated to building a company that is rooted in organizational health, strengths-based leadership, and the belief that teams are stronger than individuals.

If you want access to the forefront of virtual words and payment platforms that support the creator economy, this is the place for you. We’ve created space for everyone to find belonging and invite you to come as you are.

Role Overview

We are seeking a passionate Senior QA Engineer to join our Product team. As a Quality Assurance Engineer, you will design, develop, and deliver high-level test strategies and methodologies while taking a hands-on approach to see that they are implemented efficiently. Our team focuses on manual and automated testing, end to end testing, test strategy, and process improvements, while working in an embedded manner with cross-functional engineering, product and support teams.

You will have the opportunity to make a significant impact on the quality of engineering applied to multiple features here at Linden Lab. In addition you will help create and support the unique safer online space for self expression and creativity. This person reports directly to the Supervisor, QA.

What We’ll Offer You

The stability of an established company with new startup momentum. An unparalleled opportunity to create relationships, systems, strategy and culture. An environment where your voice will be heard and your impact deeply felt. A sense of belonging where your work is appreciated and rewarded.

You will be joining a QA team whose contributions are highly respected and valued by everyone in the organization - your input always matters! We welcome and value all on our inclusive and diverse team where distinct perspectives and approaches are seen as our strength. We also provide a work environment with a healthy work/life balance.

What We’ll Create Together

• Design detailed test strategies, scripts and test plans
• Identify software defects, run test suites, and verify fixes
• Enter and update bugs in our defect tracking system (Jira/github issues)
• Collaborate with product, engineering, and support to triage defects/issues found throughout the development cycle
• Significant contribution to the QA team’s development of automation of front and back end testing
• Evolve and define engineering and QA process improvements
• Leverage defect metrics to improve development and testing practices

What You’ll Bring to the Team

At Linden, we celebrate all the dimensions of diversity, including diversity of experience. We recognize that candidates applying for this role will be most successful if they bring the following with them:

• 5+ years as a Software Quality Assurance Engineer with a background in functional, integration, and regression testing of applications across multiple platforms
• Bachelor's Degree in Computer Science or equivalent academic training and experience
• Expertise with automated test frameworks such as Playwright, BDD, or similar
• Ability to work independently to triage issues and prioritize tasks
• A passion for writing thorough and concise test documentation
• Excellent attention to detail, with an ability to multitask and meet deadlines
• Enthusiasm for learning new skills and problem solving
• Experience testing applications across multiple platforms
• Experience testing web application backend services and content creation tools
• Experience with the following: Python, Shell Scripting, Lua, C++
• Experience with service management and monitoring in AWS

If you feel like you don’t meet all of the requirements for this role, we encourage you to apply anyway. The confidence gap and imposter syndrome can sometimes get in the way of meeting incredible candidates and we don’t want it to get in the way of meeting you. We encourage you to reach out if you have belief in our mission and your own ability to contribute to our team!

The Fine Print

Work Environment & Physical Demands

As a remote-first company, we take great care to ensure an inclusive experience for all of our employees. You may be offered the opportunity to travel to company meetings and events, however this is not a requirement. We aim to optimize for remote attendance, not just accommodate it.

The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use the computer and communicate with coworkers in a remote office environment. The employee frequently is required to stand or sit to complete work and may occasionally lift and/or move up to 10 pounds.

The statements herein are intended to describe the general nature and level of work being performed by employees in this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Commitment to Equal Opportunity

The Company celebrates diversity of thought, race, national origin and culture, age, experience, religion, economic and social status, gender identity and expression, sexual orientation, marital status, veteran status or disability status. Building a culture of inclusion and belonging allows us to create and share experiences with each other, and with our virtual communities. We always seek to maintain a diverse and welcoming workplace, and candidates from all backgrounds are encouraged to apply.