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Senior Product Manager
1 year ago
Company Snapshot
Linden Lab develops platforms that empower people to create, share, and thrive within virtual experiences.
Founded in 1999, the company first launched Second Life , the groundbreaking virtual world enjoyed by millions around the globe, in 2003, which has since gone on to boast nearly two billion user creations and a vibrant $500 million (USD) economy.
At Linden, we value a workplace that’s as diverse as our products. As we continue to grow, we remain dedicated to building a company that is rooted in organizational health, strengths-based leadership, and the belief that teams are stronger than individuals.
If you want access to the forefront of virtual words, this is the place for you. We’ve created space for everyone to find belonging and invite you to come as you are.
Role Overview
We’re looking for a Senior Product Manager to enable growth and scale by shipping features that improve our customer experience. This role reports to the Director of Product. You will have a direct impact on solutions that help us attract users, enhance engagement and drive retention. This is a great opportunity for a thought leader with strong technical acumen, exceptional communication skills, and thoughtful execution.
What We’ll Offer You
The stability of an established company with new startup momentum. An unparalleled opportunity to create relationships, systems, strategy and culture. An environment where your voice will be heard and your impact deeply felt. A sense of belonging where your work is appreciated and rewarded.
As a Senior Product Manager, you’ll utilize in-depth product knowledge to successfully drive key projects on Second Life. You’ll work alongside a supportive team of people across engineering, design, QA and other cross-functional teams to build products and new experiences and play a pivotal role in shaping the future of the original metaverse.
What We’ll Create Together
- Clarify, simplify, prioritize, and deliver impactful projects and features by leveraging your product management, technical knowledge and business acumen. You will manage the production of new features from concept through completion, as well as product updates and revisions
- Overseeing, planning and execution of projects: production schedules, resourcing, and quality assurance against quantifiable goals. Immerse yourself in Second Life to attain a deep understanding of the feature set and use cases and learn the culture by getting to know the user community
- Opportunities within the company, assist the Product Team in the creation and management of strategic plans and influence technical strategy in the context of broader organizational strategies and goals
- Collaboration across teams to define and prioritize easy to use product features that enable a delightful user experience to drive revenue, adoption, and usage
- Identification of key needs and define the product strategy with internal teams, helping to develop the product positioning, key benefits, and target customer
- Promotion of the value of core experience of Second Life to other parts of Linden Lab, and help ensure Product leverages the ideas and resources of the larger organization.
- Cultivate collaborative and productive working relationships with a diverse group of internal stakeholders and embrace healthy conflict rooted in mutual respect and trust
- Invest in the growth and development of the team through active mentorship and knowledge sharing.
- Focus on developing consumer facing frontend systems for Second Life Marketplace
What You’ll Bring to the Team
At Linden, we celebrate all the dimensions of diversity, including diversity of experience. We recognize that candidates applying for this role will be most successful if they bring the following with them:
- 8+ years professional experience with 3+ years experience in a product managing role with teams within the internet (marketplace) or video game industries, creating top quality services or games
- Experience with metrics, goal setting, experimentation and growth-oriented development
- Experience with mobile development and Jira are a plus
- Professional understanding of project design & software development pipelines
- Ability to leverage analytic and quantitative skills and use data and metrics to back up assumptions, make recommendations, and influence actions
- Strategy and execution. Seeing your solutions ship, scale and make a measurable impact on customers’ lives fuels you
- You rally and support your teams to meet their commitments to each other and to customers
- You have the ability to identify product features that will have the most impact from a business and customer experience perspective
- Ability to assess the feasibility and effort levels of producing new product features.
- Passion for knowledge sharing and team mentorship
- Assertive and motivated team player, able to work in a team environment with maturity and leadership. You can recognize healthy conflict and leverage it to guide the best outcomes for users and the business
- Proven ability to work synchronously and asynchronously in a remote environment
- Drawn to solving challenging problems, navigating ambiguity, countering skepticism and not afraid to fail in the name of learning what works best over the long term
- Anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance current and future business needs versus customer desires
- A deep empathy for end user and buyer challenges is a must, balanced with a strategic understanding of business objectives
- Experienced at building marketplace systems from conception through release. You can engage with Engineering beyond just product and user experience needs; you can help design scalable solutions and create detailed product specs.
- Experience with online marketplaces that sell virtual goods a plus
If you feel like you don’t meet all of the requirements for this role, we encourage you to apply anyway. The confidence gap and imposter syndrome can sometimes get in the way of meeting incredible candidates and we don’t want it to get in the way of meeting you. We encourage you to reach out if you have belief in our mission and your own ability to contribute to our team!
The Fine Print
Pay Transparency Notice
The Company’s Total Rewards philosophy is to ensure fair, unbiased compensation and equitable pay along with competitive benefits in all locations in which we operate. Depending on your U.S. work location, the starting annual salary for this position can range from $127,000 - $175,000 + RSU equity incentive plan + generous benefits program, including comprehensive medical, dental, vision and 401(k). Actual base pay within this range is dependent on many factors, including experience, competencies, skills, internal equity and calibration to market data. Our compensation philosophy includes a location-based strategy, which means that the starting salary within this range will be adjusted for any applicable geographic differential associated with the location where the position is filled. Your talent partner will share more about the specific salary range for your location during the hiring process.
Work Environment & Physical Demands
As a remote-first company, we take great care to ensure an inclusive experience for all of our employees. You may be offered the opportunity to travel to company meetings and events, however this is not a requirement. We aim to optimize for remote attendance, not just accommodate it.
The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use the computer and communicate with coworkers in a remote office environment. The employee frequently is required to stand or sit to complete work and may occasionally lift and/or move up to 10 pounds.
The statements herein are intended to describe the general nature and level of work being performed by employees in this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Commitment to Equal Opportunity
The Company celebrates diversity of thought, race, national origin and culture, age, experience, religion, economic and social status, gender identity and expression, sexual orientation, marital status, veteran status or disability status. Building a culture of inclusion and belonging allows us to create and share experiences with each other, and with our virtual communities. We always seek to maintain a diverse and welcoming workplace, and candidates from all backgrounds are encouraged to apply.
Global Data Privacy Notice
Depending on your location, the California Privacy Rights Act (CPRA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here . By submitting your application, you are agreeing to our use and processing of your data as required.
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