Senior Producer, Live Operations

Sony Playstation
San Mateo, California, United States
14 days ago

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

Sr. Producer: Live Service Games

As one of the leaders within the gaming industry, PlayStation Studios is focused on how we approach Games-as-a-Service as a part of our strategic outlook for the future. As the Sr. Producer focusing on live service titles, you will lead a partnership with internal studio development teams, not only ensuring the success of the game, in the creation of the overall strategy but in its execution to quality as well!

You will be based in the PlayStation Studios San Mateo HQ and will manage the design and execution of operational processes that result in high-quality, live services games with robust content plans. Additionally, you will collaborate across and unify multidisciplinary teams as a critical driver in ensuring consistent live service delivery resulting in the best possible player experience. Reporting to the Senior Director of Product Development, you will actively partner with developers, global business units and key stakeholders to help define our live service strategy, products, and offerings.


· Take the lead as the development team’s primary point of contact with corporate teams, working with developer for project goals and milestone schedules, submission planning, and overall development plans; provide ongoing management check and balance throughout the full product life cycle.

· Review and evaluate game builds and milestones across design, creative, development, and production progress.

· Lead the coordination of live service product strategy, working with internal PlayStation resources to optimize planning in order to drive growth and user engagement, deliver on commercial targets and ensure continuous delivery against product goals.

· Advocate and Educate service partners on live service core competencies, requirements, and best practices necessary to deploy and manage a live service game.

· Work with the Analytics and Consumer Insights teams to provide reporting and data-informed insight to ensure we are identifying the right things that enhance the player experience.

· Coordinate with Managing Producers to supervise and guide activities for both internal and external development resources; advocate for process improvements to improve the player experience.

· Coordinate with Marketing, PR, Customer Support, Publishing, Finance teams and external partners to bridge product development and operations so that live service knowledge is shared and supported.


· A minimum of 7-10 years of project management or product development with demonstrated ability shipping successful projects in a AAA studio with live video game content on console and PC.

· Comfortable communicating and sharing information across a wide array of technical expertise to all levels of the organization.

· Strong analytical and critical thinking skills. Ability to apply creative solutions within business constraints.

· Robust understanding of game design and the player experience. Must be able to articulate how game systems and features provide quality and fun to the consumer.

· Demonstrable experience supporting complex cross functional projects with successful delivery of quality, schedule and in balancing scope, capacity, budget, risk, and time.

· Experienced decision-making with both qualitative and quantitative data, can articulate the value of each in an analysis.

· Insatiable curiosity and strong knowledge of market trends, customer insights, monetization & business models, emerging/ground-breaking technologies, and advancement in digital, social, mobile executions across all industries.

· Must have outstanding interpersonal and negotiation skills to handle sophisticated situations and recommended solutions.

· Proactive self-starter, but also a team player. Ability to listen to and understand various viewpoints and help guide diverse global workgroups to common solutions.

· Must possess a deep knowledge of current and historical game industry trends, and enjoy playing all types of games.

· Mobile experience is a plus.


At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.

Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.

In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.

The estimated base pay range for this role is listed below.

$132,200 — $198,200 USD

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

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