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Senior People Operations Specialist
2 years ago
About Us
Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn , Twitter and on our Blog .
About the Role
The Sr People Operations Specialist will be based in our Singapore location and responsible for the daily delivery of people processes for employees in our APAC region. You will report to the Sr Manager, Global People Operations, and will work closely with a team of Senior Specialists in other regions. You will also serve as the HR contact for international expansions in these areas, and help shape our employment practices through research and using our preferred global approach.
You Will:
- Ensure the ongoing operational delivery of people processes for the APAC region including employment, policy, immigration and relocation
- Support our global workforce throughout their employment lifecycle, including completing new hire orientations for APAC new hires; tracking contract start and end dates; maintaining employee data in our systems, and responding to employee inquiries through our ticketing system
- Be the HR point of contact for international expansions in APAC
- Maintain knowledge of current and upcoming changes to employment laws and best practices. Work with Twitch's legal team and external partners to ensure we are always in compliance
- Partner with external counsel to conduct audit and analysis of strategic immigration processes. Be the key contact for the People team and partners to access sponsorship needs for both incoming new hires and current employees.
- In partnership with the Workplace and IT teams, resolve employee issues and questions regarding their work environment and equipment
- Document employment practices. Maintain internal informational wikis for APAC region.
- Additional tasks and projects as assigned to support our global operation and evolving people practices
You Have:
- 3+ years of experience working experience in a generalist HR role .
- Experience helping create and establish HR operations policies, programs, activities for APAC countries in consideration of a global structure
- Experience managing complex global projects and programs , working remotely with partners and team members across multiple time zones and geographies.
- Extensive employment compliance experience in a growing company expanding globally
- Ability to build, nurture relationships and work with all levels of management, with a capability to clarify and communicate ideas simply and effectively
- Bachelor's Degree in a related field, or equivalent experience
Bonus Points
- Technical proficiency with Workday, Zendesk, or PeopleSoft
Perks
- Medical Insurance
- Health Screenings
- Life Insurance
- Maternity & Parental Leave
- Paid Time Off
We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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