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Senior People Operations Program Manager
1 year ago
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.
At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.
A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.
The People Team at Roblox focuses on creating a sustained competitive advantage by evolving what we do in the people space (culture, leadership practices, organization, programs, etc.) into a thoughtful, integrated, low-friction “people operating system”. We want to inspire people at Roblox to confidently take on challenging problems and allow them to push the envelope while providing what is needed to accelerate their development.
As a People Operations Program Manager, you’re a program and project owner who strives for and is passionate about continuous process improvement, providing employees with useful self-serve content that complements optimal high-touch support and utilizing technology to automate process steps whenever possible.
You will:
- Drive the strategy, design and measurement of end-to-end HR business processes from the ground up, regularly troubleshooting process issues, applying technology to refine or eliminate non value-added steps and identifying opportunities for further improvement.
- Cultivate strong partnerships with other People Team members as well as IT, Finance, Legal and other key stakeholders to understand broader business challenges; optimize process and technology to address those challenges.
- Maintain a robust knowledge base using advanced technology such as chatbots, inclusive of creating, capturing, organizing and assessing employee-facing operating procedures, policies and process documentation to make it easy for employees to find the information they need, when they need it.
- Lead special projects, prepare and deliver executive level presentations and collaborate with other People Operations team members, supporting their efforts, serving as a back-up, and assisting in their development.
- Support data analysis, ad-hoc reporting and data quality initiatives, incorporating audit steps into every business process and sharing key performance indicators.
- Report to Senior Director, People Operations
You are:
- Program manager with 5+ years of experience leading major, company-wide programs and/or special projects in the People/HR Technology domain, applying your excellent program/project management fundamentals in leading a variety of cross-functional initiatives.
- 6+ years of experience managing end to end improvement projects spanning processes, systems and people, demonstrating your ability to partner with and influence key stakeholders at all organizational levels.
- Knowledgeable about HR technology tools; Workday HCM and Confluence experience preferred.
- A writer, editor and organizer of simple, well-structured end-user facing documentation, process maps/aids, and FAQs. Previous experience building or improving a knowledge management system is a plus.
- Metics and data oriented with substantial analytical skills and a proactive approach to problem solving.
- Bachelor’s Degree
You’ll Love:
- Industry-leading compensation package
- Excellent medical, dental, and vision coverage
- A rewarding 401k program
- Flexible vacation policy
- Roflex - Flexible and supportive work policy
- Roblox Admin badge for your avatar
- At Roblox HQ:
- Free catered lunches five times a week and several fully stocked kitchens with unlimited snacks
- Onsite fitness center and fitness program credit
- Annual CalTrain Go Pass
Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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