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Senior Legal Response Analyst
2 months ago
Discord is about giving people the power to create space to find belonging in their lives. We want to make it easier for you to talk regularly with the people you care about. We want you to build genuine relationships with your friends and communities close to home or around the world. Original, reliable, playful, and relatable. These are the values that connect our users and our employees at Discord.
Discord is seeking a Senior Legal Response Analyst to join our growing Legal Response team. As a Senior Legal Response Analyst, you’ll manage Discord’s responses to sovereign reporters inquiries and requests. You’ll also contribute to team projects while working closely with cross functional partners.
The Legal Response team currently manages law enforcement, intellectual property, and privacy requests. Reporting to our Senior Manager of Legal Response, you’ll contribute to the team’s core work by overseeing sovereign reporter operations and assisting in other key areas as well. You will have the opportunity to create documentation and best practices, and be involved in high impact work streams.
What You'll Be Doing
- Manage sovereign reporter inquiries and requests in a timely and professional manner.
- Manage overseeing global government removal requests for illegal content.
- Create and build on existing metrics to provide visibility to senior leadership.
- Review sensitive content and action accordingly based on our enforcement policies.
- Handle law enforcement inquiries and requests for information.
- Create and update documentation for certain workflows and policies.
- Participate in on-call rotation for emergency disclosure requests.
You Will Thrive In This Role If
- Previous experience working in trust and safety, legal response, or similar role.
- Familiar with laws and regulations related to illegal content and data disclosures.
- Ability to handle a high volume of legal document intake and processing.
- Analytical approach to gathering and presenting data to inform decisions and the ongoing tracking of success metrics.
- Strong attention to detail and ability to work autonomously.
- Ability to find opportunities for improvement & process efficiencies.
- Comfort with reviewing sensitive, explicit, and/or potentially disturbing content.
Bonus Points
- DSA knowledge
- Previous experience working with law enforcement and government agencies
About Us
Discord is a voice, video and text app that helps friends come together to hang out, have fun, and play games. With over 150 million monthly users, Discord has grown to become one of the most popular communications services in the world. Discord offers a premium subscription called Nitro that gives users special perks like higher quality streams and fun customizations.
We’re working toward an inclusive world where no one feels like an outsider, where genuine human connection is a click, text chat, or voice call away. A place where everyone can find belonging. Challenging? Heck yes. Rewarding? Double heck yes. It’s a mission that gives us the chance to positively impact millions of people all over the world. So if this strikes a chord with you, come build belonging with us!