Senior IT Administrator

Ghostpunch Games
Florida Sunrise 33323 United States of America
3 days ago
Apply

Candidates must be within commutable distance of Sunrise, FL

Overview:

The Senior IT Administrator will be responsible for providing technical support and project management to employees within Ghostpunch Games. The role will encompass project management, troubleshooting, maintaining, and implementing a variety of IT systems and services. Collaborative work with other departments and keen attention to current industry technologies, specifically in gaming, will be crucial.

Software Knowledge:

Familiarity with Fortinet Firewall and/or Cisco Firewall Required

Operating Systems: Windows, Windows Server, Linux

Game Development Environments: Unity, Unreal Engine

Office Software: Microsoft Office Suite, Google Workspace

Collaboration Tools: Slack, Discord

Ticketing Systems: JIRA Service Desk

Virtualization Technologies: Hyper-V, QEMU

Technical Skills:

Troubleshooting: Ability to diagnose and fix hardware and software issues.

Networking: Understanding of LAN/WAN, VPN, firewalls, and network protocols.

Security: Familiarity with antivirus software, malware removal, and security protocols.

Hardware Support: Ability to support and maintain PCs, laptops and other hardware peripherals.

Database Management: Basic understanding of SQL or other database management systems.

Scripting: Experience with scripting languages such as PowerShell or Python.

Education and Training:

Bachelor's Degree in Information Technology, Computer Science, or a related field is preferred.

Certifications: CompTIA A+, Network+, Security+, or other industry-standard certifications.

Ongoing Training: Commitment to continuous learning and staying current with industry trends, especially in gaming technology.

Preferred Skills/Experience:

Gaming Industry Experience: Prior experience in the gaming industry is a significant plus.

Project Management: Experience with managing multiple tasks or projects simultaneously and experience organizing the process

Customer Service Skills: Strong communication and interpersonal skills to interact with various departments within the studio.

Collaboration: Ability to work effectively in a team environment.

Adaptability: Capacity to adapt to the ever-changing needs of a dynamic game development studio.

Problem-solving Abilities: A critical thinker with the ability to solve complex problems efficiently.

Conclusion:

The IT Help Desk role offers an exciting opportunity to engage with cutting-edge technologies within the gaming industry. The candidate will be a critical part of the team, ensuring smooth operations across different departments. Passion for gaming and commitment to excellence in IT support will drive success in this dynamic and creative environment.

Create Your Profile — Game companies can contact you with their relevant job openings.
Apply

Related Jobs

Senior Remote Management and Automation IT Administrator
Scopely · Remote · 3 months ago
Senior Database Administrator [IT Game Services]
Ubisoft · Malmö, Sweden · 29 days ago
DevOps Linux Administrator [IT Game Services]
Ubisoft · Malmö, Sweden · 10 days ago
IT Administrator - Charleston, SC
PTW · Charleston, SC · 9 days ago
IT Administrator - Taipei, Taiwan
PTW · Taipei, Taiwan · 8 days ago
Senior System Administrator
Remedy Entertainment · Espoo, Finland · 5 months ago
Senior administrative
Jam City · Montevideo, Uruguay · 2 months ago
Senior Office Administrator - Part-time Contract
Playground Games · Royal Leamington Spa, United Kingdom · 16 days ago
Senior Office Administrator - Part-time Contract
Playground Games · Royal Leamington Spa, United Kingdom · 16 days ago
Senior System Administrator
Crytek · Frankfurt am Main, Germany · 5 months ago
Senior Windows and Office 365 Administrator
Crytek · Remote · 1 month ago
Senior Systems Administrator
Survios · Marina del Rey, CA · 2 years ago

Jobs at Ghostpunch Games

IT jobs