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Senior Director, Operations

You are a highly experienced Development Director with a strong project management background and a strong passion for the craft. You continually drive for the constant improvement of game development and project management practices while understanding the need for flexibility in approach. You have successfully delivered games from start to finish, and have a deep understanding of software project management best practices. You have managed other development directors and are keen on mentoring and developing project management talents. You can move fluidly between high-level strategic thinking and take charge in the management of day-to-day details.

Sounds like you? Read on!

We are looking for a Director, Operations to join Kabam's Operations group. In this role, you will be responsible for company Project Management Operations (PMO), Resource Management Operations (RMO), oversee project management within the Operations group as well as run select company level projects and programs. You will oversee and drive these key functions across the company as well as having direct oversight of project management within the Company Operations group. Your impact will come in the form of working effectively with diverse stakeholders to identify, synthesize, align and communicate Kabam’s collective vision for best practices and ways of working that will support excellence in game development and company operations. This role is a potential successor for the VP, Operations.

In this role, you can expect to

• Work closely with the VP, Operations in the ongoing development of vision, strategy, objectives, KPI’s and roadmaps for the PMO and RMO functions at the company.
• Own day to day management and execution for these functions as well as projects within the Operations group, working with a combination of direct reports and a diverse group of company stakeholders.
• Build and own the PMO function at Kabam (project management process and best practices).
• Work collaboratively with Senior DD’s and other stakeholders across the company to identify and align on Kabam project management best practices, KPIs, harmonized reporting and review format/cadence.
• Strike the balance between harmonization of practices across teams where it will benefit vs flexibility in approach on a project by project basis.
• Drive adoption of aligned best practices across teams and monitor on an ongoing basis.
• Mentor Senior Development Directors and work with them, with support from the People team, to develop and grow a strong DD bench.
• Own resource management operations including planning and execution related monthly, quarterly and annual review and planning processes.
• Work with teams and department leaders to understand and balance needs across the company while staying within established budgets.
• Oversee and support effective management of projects across Operations functions including QA/Localization/Certification, Product Release Management and Facilities.
• Own running select company level projects and programs as needed.

You will bring with you

• 10+ years experience in games and games related project management including 5+ years managing teams of Development Directors
• Successfully shipped multiple game titles, ideally in the mobile space with live operations experience
• Ideally, experience with one or more of PMO and RMO related functions and activities
• Outstanding collaboration and communication skills with proven ability to aggregate and align diverse points of view to an align vision and practices. Solid presentation skills.
• Proven track record in leading and motivating people to overcome challenges in a fast paced, everchanging environment with strong mediation/negotiation skills.
• Strong quantitative and qualitative analytical abilities and problem solving skills.
• Driven and entrepreneurial, calm under pressure yet open and approachable.
• Willing to roll up sleeves and do whatever needs to be done in order to make this a great place to work.

Excited by this opportunity? We invite you to apply and start the conversation with us.

Excited by this opportunity? We invite you to apply now and start the conversation with us. Together, we can create and support some of the best games ever made and entertain the world!

Kabam is a world leader in developing entertaining, immersive, and highly social multiplayer games, bringing high-quality graphics, next-generation technology, and revolutionary gameplay to players around the world.

Founded in 2006, Kabam has studios and offices in North America, including Vancouver and Montreal in Canada, and Los Angeles and San Francisco in the United States. Kabam is a wholly-owned subsidiary of Netmarble Games.

Kabam is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.