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Senior Data Center Operations Engineer

As a Datacenter Operations Engineer, you'll help us scale our Core Data Center and hardware infrastructure at a time of incredible growth for our business. At Roblox, you'll have boundless opportunities to shape the future of the Imagination Platform™ and demonstrate your passion for delivering thoughtful solutions in front of a global audience. If you know what it takes to build and operate hardware infrastructure that can sustain millions of concurrent players year-round and you take play as seriously as we do, you'll fit right into our highly experienced and ever-expanding engineering team. You will report to the Technical Lead Data Center Operations Engineer. This will be a hybrid position based in Elk Grove Village, IL.

You will:

• Develop and maintain the Core Data Center and hardware infrastructure to meet the large scale and real-time requirements of our Imagination Platform™ to ensure our community has an awesome experience anywhere in the world. This includes all aspects of the server, network infrastructure, power, and environmental life cycles.
• Identify and solve critical problems and prevent them from re-occurring via root cause analysis and giving recommendations to improve automation. Guide, train and educate staff on best practices related to break/fix tasks related to the server hardware and network infrastructure.
• Create, influence, and improve the development platform, infrastructure, standards (Runbooks, SOPs, MOPs), and methods to ensure the goal of scalability and high availability can be achieved.
• Participate in the on-call rotation for our critical infrastructure.

You have:

• At minimum 4+ years of experience working in large-scale Data Center Infrastructure environments and experience planning, executing, and documenting repairs in the server and networking domains.
• Extensive experience installing, monitoring, and maintaining server and network equipment. This includes brand new server and network provisioning.
• In-depth knowledge of data center environments, servers, and network equipment.
• Proven experience executing on multiple tasks simultaneously.
• You have installed various equipment that commonly resides in the data center environment and are able to lift 75 pounds occasionally.

You are:

• Someone who is ready for action wielding a wealth of server and network hardware troubleshooting support, across multiple commercial-off-the-shelf hardware brands.
• Excited about getting in front of complex problems, and can effectively organize your work to overcome emergent high-impact issues.
• Someone who enjoys building processes and procedures for the day to execute our workload and for developing new capabilities as a team.
• Someone who asks the right questions to solve issues within your expertise and you use data to test your theories. You are able to formulate and identify problems, generate and evaluate a variety of solutions (some of which are novel), and implement the best one(s).