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Senior Community Manager

Who are we?

Have you ever wanted to build something that helps others create and explore? Have you ever wanted to be a part of a team that genuinely wants to help players share their creative ideas, dreams and visions with millions of other players at the same time? Right now, we’re searching for a Senior Community Manager to join the team doing exactly that! We’re building what we genuinely believe is the future of creative gaming, giving the players a plethora of design tools to create games, experiences and more. Once creators are happy with what they’re building, they can share it with others, securely, knowing full well their creation is safe and more importantly - theirs.

At Ringtail, we know that your career is one of the most important investments you can make in life. So, with that in mind, we aim to support everyone that joins our team with opportunities to gain experience and grow. Whether that be through offering new roles as our company and project gains momentum, or the chance for coaching, mentoring and career support. We put an emphasis on personal growth and want you to feel that you can build not only incredible games and experiences, but your own future too.

With ground-breaking technologies available to you as a part of Ringtail, this team is unique. We are extremely excited by what we are building and if what you’ve read so far has you feeling that way too, then we want to hear from you!

The Role

Ringtail Interactive is hiring a Senior Community Manager to join our core marketing team, to manage what we feel is an extremely unique community. Rather than focusing on the usual, we’re looking to engage and curate a very specific demographic – one that will be a challenge with huge rewards.

Your day-to-day work will consist of engaging with the community, listening to their issues and feedback and ensuring it gets into the hands of those within Ringtail that need it. At the same time, looking to engage new members outside of our established community through various channels will fill the remainder of your time.

Working alongside a team that has come from the world of community management, this isn’t going to be the usual “manage a Discord and a Twitter channel” affair. We’re energised, we have huge dreams and we want to hear from you if anything here sounds exciting.

Requirements

• A desire to push boundaries – we want someone that want to do more in the community management space than simply run some channels.
• 5+ Years of Community Management Experience
• Experience with B2B communities
• Excellent written English
• Demonstrable experience as a Community Architect, planning and building Community facing tools and channels.
• Experience building teams and supporting other stakeholder groups within an organisation
• A drive to help and support others, be it customers or colleagues
• Experience managing traditional community channels such as Discord, Reddit, Twitter, etc
• An understanding of the core fundamentals of community management
• A knowledge of startups and their pros and cons
• A humble approach to communication

Good to have

• Experience in the games industry
• Development experience
• A creative mind
• A wicked sense of humour
• Empathy

Personal traits

• Strong communication skills
• A lack of ego
• Capable of working independently with minimum supervision
• Open to feedback
• Consistent learner
• Interested in new gaming fields and trends
• Positive attitude towards your general approach to work life

About Ringtail Interactive

Ringtail Interactive is fast-growing technology start up working in the games industry with an overall goal of creating an unrivalled server solution to the market for use within small and medium sized enterprises. The team consists of a diverse group of experienced professionals from all around the world consistently pushing the boundaries of what is possible for a small development team. The company consists of two subsidiaries, Ringtail Games and Ringtail Technology.

Over the next year, we will be continuing to build the core of the team. Joining now will give you a chance to have a real impact on the company and the way in which the project develops.