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Senior Community Developer (M/NB/W)
1 year ago
Job Description
The Community Developer will lead the community strategy for Beyond Good & Evil 2, building connections between the community and the games' development team, developing a multi-channel strategy, creating the right messages and assets for our audience. You will also work with several of our services at an international level, including the teams handling PR, Events, Business and Development, to make sure the concerns of the community are voiced for all aspects related to marketing and game development. You will join another Community Developer and you will report to the Community Development Group Manager and will.
You will be physically integrated with the development team in charge at our studio in Ubisoft Montpellier.
More specifically, you will be tasked with the following:
- Defining and deploying the community marketing strategy for Beyond Good & Evil 2 game in collaboration with the game's Brand Director and Live Producer team.
- Explaining and evangelizing on the Community strategy to the Studio Marketing and WW Operational Marketing teams
- Creating the editorial line directed at the community
- Ensuring the production of community assets - in collaboration with the development teams - such as videos, articles, livestreams, interviews, etc.
- Co-ordinating events involving the Studio: fan visits, live chats with the dev team, tournaments…
- Being the spokesperson for the Beyond Good & Evil 2 community and key speaker during events
- Co-ordinating communication between the various services implicated in your actions / plans / assets (PR, Brand, Studio…)
- Accompanying the subsidiaries in the EMEA (Europe, Middle East, Asia) and NCSA (North, Central and South America) zones during deployment of the community strategy
- Working with other customer-focused teams (CS, Community Engagement, etc.) to support providing a quality player/consumer experience
- Working with Community Managers assigned to your game to ensure successful deployment of your strategy’s tactics, as well as supporting them in their conversations with the community
- Setting up performance indicators in order to evaluate results and return on investment for actions aimed at the community (regular measuring of ROI)
- Managing post-launch communication in collaboration with the Brand Managers and Live Producer: defining and applying the post-launch plans (in-game activities, update contents, game status, activations,…)
- Establishing reports with community feedback for internal use, in order to improve the quality of the game
- Continually passing on needs expressed by the community to the development team and Marketing department
- Handling crisis management
- Understand and adapt to changes in policy, exploring new ways to deliver campaign
Qualifications
You as a person:
- Digital and Communication expert
- Great communicator with strong interpersonal skills
- Collaborator
- Enabler at core 😊
- Passionate about video games
Key competencies:
- Fluent in English & French
- You already have a strong experience in Digital marketing and digital creation such as videos, photos, articles, livestreams, podcasts, etc. is a +
- Proven experience working on social media platforms (Discord, Reddit, Facebook, Twitter, etc.)
- You demonstrate a talent for communicating effectively with different levels of management
- Any exposure to AAA games, live games and/or sizeable gaming communities is a real asset
- Ability to think globally and strategically
- Strong sense of priorities
Additional Information
This position is based in Montpellier.
Ubisoft offers the same job opportunities to all, without any distinction of gender, ethnicity, religion, sexual orientation, social status, disability or age. Ubisoft ensures the development of an inclusive work environment which mirrors the diversity of our players’ community.
Company Description
Ubisoft’s 19,000 team members, working across more than 40 locations around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their dedication and talent has brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come. Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves. If you are excited about solving game changing challenges, cutting edge technologies and pushing the boundaries of entertainment, we invite you to join our journey and help us Create the unknown.
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