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Security Officer

Job Title Security Officer

The Security Officer will be responsible for the safety and security of on-site company property and personnel. This role will also be responsible for the use and maintenance of surveillance cameras, access control device and visitor screening. This position will be responsible for creating data driven reports and recommendations based on incidents, experience, and direction from Security Manager.

This position will be in-house and with that comes a high level of visibility to The Pokemon Company International’s (TPCi’s) employees, including our Executives. On top of safety and security of the physical office space, there are administrative duties that this role is responsible for.

What You’ll Do

• Welcome guests into the TPCi office, providing guest services, and visitor check-in.
• Provide security for corporate events and off-site meetings.
• Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points.
• Respond to emergencies and incidents within TPCi areas. Contact property management, Sr. Security Specialist or Facilities Manager, and local agencies as directed.
• Assist with administrative duties such as maintaining spreadsheets, system status reporting, incident and accident logs, as well as documentation of security department tasks.
• Assist with the deployment and maintenance of security programs, including policies, procedures, technical systems, and workforce training in order to maintain the safety and security of a corporate workplace.

What You’ll Bring

• Experience conducting investigations, surveillance operations, and interviewing techniques.
• Knowledgeable of contemporary security and property protection techniques and methodologies.
• Experience responding to emergency situations, injuries, and incidents.
• Advanced working knowledge of computer-based access control and alarm systems, and proficient in Microsoft Office.
• Experience utilizing closed circuit television (CCTV)/surveillance systems to monitor company areas.
• Familiarity with documenting complex situations into articulated and detailed reports.
• Previous experience in taking quick, appropriate action in stressful, hostile or dangerous situations.
• Ability to remain calm in emergency situations and handle confidential information with discretion.
• Demonstrable customer service and de-escalation skills, as well as strong interpersonal skills.
• Must be willing to get American Red Cross Instructor certification within 6 months of employment.
• 2-4 years of previous security experience.
• Previous customer service experience preferred.
• High school diploma or equivalent years of experience.

How You Will Be Successful

• Analytical thinking: Uses logical reasoning to systematically analyze, diagnose, and resolve issues using data.
• Action Oriented: Seizes opportunities, takes on tough challenges, and drives ideas and plans forward with a sense of urgency, high energy, and enthusiasm. Able to pivot to solution focus and inspires others to do the same.
• Resourceful: Finds ways to get things done efficiently and effectively to accomplish goals and redefine what is possible.
• Communicative: Develops and delivers multi-mode communication to share ideas, learning from each other, and keep each other informed about problems, opportunities, progress and solutions.
• Integrity and Trust: Behaves in an authentic, honest, fair, and ethical manner. Shows consistency in words and actions. Is a credible business advocate and partner possessing courage to address matters promptly.

What to Expect

We offer a professional, fun and creative work environment. While we maintain a good balance between work and life, additional hours may be required at peak times or for specific initiatives. Travel between office locations internationally may be required on occasion. Because of the physical nature of this job, this role will require an employee to lift and carry heavy equipment or boxes up to and potentially exceeding 50 lbs.

The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of people so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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