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Revenue Assurance and Project Improvement Analyst

Summary

What You'll Do

Revenue Assurance

• Investigate, analyze, and identify root causes for actual and potential data discrepancies that impact Aristocrat’s gaming revenue and install base, for the end-to-end Accounts Receivable processes.
• Troubleshoots live data issues
• Collaborates with multiple stakeholders as part of revenue assurance investigation analysis.
• Drives implementation of changes through the change management process.

Project Improvement

• Leads continuous improvement initiatives, with the primary focus being the revenue and gaming install base processes, including identifying business requirements for enhancements and working with stakeholders (including IT) to achieve change, and testing solutions.
• Manages large customer projects and disputes on behalf of the Accounts Receivable Team: including the development of reconciliation process, customer communication, and project prioritization.
• Works with Accounts Receivable teams to support data quality improvements for our machine install base.
• In-depth understanding of the system functionality in driving system enhancements to meet business requirements.
• Supports and helps identify short-term workarounds implementations whilst longer-term solutions are being developed.
• Owns the maintenance of customer master data records to support improvement of data quality and process improvement as required.
• Assists in the development of reporting for key data insights/performance metrics including operational reports and month-end dashboards for the Accounts Receivable team.
• Increases utilization of existing functionality team tools to drive efficiencies.
• Other adhoc continuous improvement projects across the team from time to time

People Collaboration

• Works collaboratively across other teams to achieve team targets and goals.
• Role model Aristocrat values and behaviors.
• Participate in broader Group-wide functions and projects.
• Maintains strong stakeholder relationships with the General Ledger Team, the Accounts Receivable Team, the Revenue Assurance Team, and IT support teams

Governance

• Supports maintenance of current Service Catalogues, Process documentation and, Work Instructions as changes and enhancements are made to the process.
• Involved in user acceptance testing

Customers

• Building good working relations with customers • Have a customer focused mindset

What We're Looking For

• Bachelor’s degree in Business, Accounting, Finance, Data science o,r another related field is preferred. Other related experience may be considered in lieu of formal education requirements.
• Minimum 5 years in a similar role across any industry (preferably in a gaming or manufacturing industry).
• In-depth understanding of the end-to-end Billing and Collections process • Strong investigative skills.
• Strong analytical and problem-solving skills
• Data forensic skills
• Cross-collaboration with senior stakeholders across the organization
• Dispute handling and skills to engage key and difficult stakeholders
• Adaptable to prioritize and schedule competing requirements to deliver successful outcomes
• Able to demonstrably motivate a team
• Technology savvy with an understanding of an ERP system (preferably MS Dynamics suite).
• Excellent communication skills with ability to present, write, and influence all levels of staff and management.
• Detailed orientated and can meet tight deadlines.
• Detailed understanding of the importance of a robust control environment

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. We offer a range of flexible working options through all.flex, our flexible hybrid work model and invite you to have a conversation with us about flexible working. EEO M/F/D/V

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

Our Values

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

Travel Expectations