This job might no longer be available.

Research Moderator - User Research Laboratory (1 year contract)

Job Description

In collaboration with the analysts and other moderators, the Moderator is responsible for the collection and compilation of data for studies conducted by the User Research Laboratory. The Moderator will also recruit study participants according to pre-established profiles, and provide administrative support to the studies.

This person will also be expected to actively contribute to the Laboratory's ongoing reflection on improving its research methods and processes.

What you’ll do

• Ensure the recruitment of participants according to a target profile;
• Validate the technical aspect of the user tests (multiplayer connections, stability of the versions used, etc.);
• Ensure the observation of the participants;
• Review game experience questionnaires and conduct individual interviews with participants;
• Participate in debriefing session with analyst to report daily observations;
• Assist with data compilation and entry;
• Manage paper or digital archives (Confidentiality Agreement, reward sheets, etc.);
• Update participant databases;
• Set up and clean up playtest rooms;
• Perform all other related tasks.

Qualifications

What you bring to the team

• Training in Cognitive Psychology, User Research, Human-Computer Interaction, Ergonomics, Marketing Research, or other relevant training/experience;
• Computer knowledge (software and hardware);
• Experience in project coordination is an asset;
• Experience and minimal knowledge of user research;
• Knowledge of the video game industry (major players and products);
• Excellent communication skills;
• Very good knowledge of Word and Excel;
• Technical understanding of the different video game platforms;
• Excellent analytical skills;
• Autonomous and resourceful (able to find solutions to technical problems of tested versions);
• Good interpersonal skills;
• Ability to manage multiple projects at once;
• Empathy;
• Good command of spoken and written English and French.

Additional Information

What to send us

• Your CV highlighting your education, experience, skills and a portfolio of your achievements.

Have access to benefits that make a real difference in your day-to-day life :

• A hybrid and flexible work mode, 6 weeks of vacation in your first year, an enriched parental leave, a Ubi gym directly in our offices, a complete group insurance program, access to complete Dialogue telemedicine services, an RRSP with a contribution from Ubisoft, an advantageous bonus program, concrete measures to ensure the right to disconnect, the option of working part-time and much more. Click here for all the details.
• Joining a team of 21,000 Ubisoft employees working across more than 40 locations around the world, are boundby a common mission to enrich players’ lives with original and memorable gaming experiences. Their dedication and talent have brought to life many acclaimed franchises such as Assassin's Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come;
• Working for an equal opportunity employer who believes that diversity of backgrounds and perspectives is essential to creating worlds where gamers and their teams can thrive and express themselves. It's about taking on exciting challenges, being at the forefront of cutting-edge technology and being part of the future of entertainment.

Company Description

With a team of more than 500 creative, passionate and innovative talents, Ubisoft Quebec continues to grow and expand. Founded in 2005, the Quebec City studio has carved out a place for itself among the leaders in the video game industry. Involved in several of Ubisoft's flagship franchises, it has acquired solid expertise, positioning it in the development of major AAA games. Involved in the Assassin's Creed franchise since 2010, the Quebec City team has assumed leadership of Assassin's Creed Odyssey, Immortals Fenyx Rising as well as the new crossover stories of Assassin's Creed Odyssey and Valhalla.