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Quality Assurance Lead

Key responsibilities and accountabilities:

• Build and maintain “key” 505 Games/Hook product franchise knowledge expertise
• Contribute to and fulfil various 505 Games production service offerings best practices, processes and protocols
• Ensure QA services, activities, and resources are properly tailored for individual projects. Coordinate with QA Manager and Production/Development teams to identify and implement service requirements and expectations on assigned projects
• Work with the QA Manager to ensure external partners are equipped with all necessary tools, permissions, documents, and information on assigned projects
• Collaborate with Producers, Developers, and external teams to create project specific Test Plans and Test Cases
• Ensure the implementation and application of project specific Test Plans across multiple Platforms, SKUs, locales, and test cycles
• Monitor critical risk factors on assigned projects and escalate issues to ensure all project stakeholders are aware of potential and evident risks, issues and concerns.
• Identify and make recommendations for risk mitigation and critical issue resolution opportunities
• Provide oversight and leadership on day-to-day to team, service activities and focus areas
• Monitor and manage the quality expectations of team performance and deliverables. Communicate concerns and areas for improvement to stakeholders and ensure steps are taken to resolve all issues and concerns
• Monitor the defect database to ensure proper formats, work flows, and rules are adhered to by all active users on assigned projects. Maintain the cleanliness and overall health of the defect database to ensure bugs are moving through the system and that the database provides an accurate picture of the numbers, categorizations and statuses of known issues
• Contribute in determining submission readiness & release viability of all Final/Master Candidate SKUs, on assigned projects
• Execute Post Mortem project analysis with QA vendors to review challenges, successes, and potential areas for improvement
• Facilitate good communication between 505 Games staff, developers and QA partners on assigned projects
• Establish and maintain effective working team relationships and rapport with all collaborating departments and individuals
• In addition to your specified responsibilities you may be required to undertake other duties from time to time at the request of the company

Qualifications and Experience:

• 1+ years of previous experience, in a QA leadership role, within the video game industry
• Previous experience supporting video game software quality assurance on PC/console/mobile
• Strong knowledge of various 1 st Party QA and compliance requirements, procedures, and tools usage
• External team management, experience working directly with external teams/vendors
• Multi-project management experience
• Passionate gamer!!!
• Knowledge of the Italian Language (Preferred, but not a requirement)