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Quality Assurance Assistant
2 years ago
Overview
Bethesda Softworks is looking for an enthusiastic, self-motivated QA Assistant to join our team at the ZeniMax Media corporate headquarters in Rockville, MD. The ideal candidate will have strong attention to detail, a sense of ownership, a positive attitude, and a willingness to help support a busy QA team.
Responsibilities
- Submit and track QA purchase requests for local and remote offices
- Submit expense reports and credit card reimbursements for QA staff
- Liaise with Human Resources on items related to QA hiring (resume tracking, phone screens, etc.)
- Assist with organizing QA stock items (cables, hardware, components, etc.)
- Work directly with QA Management to assist in every day department needs
- Assist the QA teams with scheduling conference calls and meeting creation
- Work directly with the IT department to inventory and help track hardware
- Help with deployment and activation of test consoles as needed
- Assist QA personnel with clerical requests
- When needed, run assigned test requests and identify game issues (bugs)
- Enter accurate high-quality game issues based on department standards into bug tracking system
- Provide thoughtful and professional feedback on gameplay related issues in both written and verbal form
- Learn and apply testing and game industry terminology
Qualifications
- Strong Windows PC/MS Office/word processing skills
- Ability to work on several tasks at once with frequent interruptions while meeting sensitive deadlines
- Extremely detail-oriented, trust-worthy, and reliable
- Must be a team player and be willing to work independently
- Good understanding of test processes
- Ability to learn quickly and apply that knowledge
- Broad knowledge of games across different platforms.
Preferred Skills
- Associates Degree or higher
- Administrative assistant / clerical job experience
- Game testing experience
- Basic technical abilities
- Gameplay experience across platforms
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