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QA & Support Specialist

Are you passionate about ensuring a seamless gaming experience? We are seeking a QA & Support specialist to join our team.

You will collaborate closely with the QA lead and other team members, contributing to the overall quality of our successful sandbox game Space Engineers which has sold more than 5 million copies around the world! Your responsibilities will include testing game content, features, and bug fixes, as well as writing comprehensive bug reports and test plans.

To ensure effective collaboration and seamless communication, we are looking for a person who resides in the Czech Republic or is able to relocate there in a few months.

How we imagine the ideal colleague

• Minimum of 2 years of experience in Quality Assurance, PC testing, application testing, or equivalent, ideally within the video game industry.
• Residence in the Czech Republic (or being able to relocate)
• Strong interest and passion for both PC and Console games.
• Proven ability to troubleshoot software and hardware issues effectively.
• Minimum secondary education
• Capable of working independently and efficiently managing time and priorities.
• Quick learner with the ability to adapt to evolving technologies and processes.
• Excellent communication skills, both verbal and written.
• Friendly, curious, and creative mindset, dedicated to delivering exceptional player experiences.
• Proactive attitude towards identifying and implementing process improvements.
• Professional proficiency in English
• Don´t be a C-player:
  • What is the difference between an A-player and a B-player in the context of recruiting

Considered a plus

• Familiarity with Space Engineers is a significant advantage.
• University degree in a technical field is advantageous.

Responsibilities

• Test bug fixes, new features, updates, and new blocks thoroughly to uphold game quality standards and report any encountered bugs promptly.
• Collaborate with development teams to verify the effectiveness of fixes, ensuring resolved issues meet quality expectations.
• Conduct regression tests to validate that new updates do not adversely impact existing functionalities.
• Perform testing on consoles, including PlayStation, Xbox, and Microsoft Store, ensuring cross-platform compatibility and providing dedicated console player support.
• Engage in player support efforts by promptly responding to user inquiries on PC support forums, identifying issues, and accurately reporting bugs.

Team culture

• Results-oriented: We measure ourselves only by our results
• No limits: We can achieve anything; we are pushing our limits in technology and art
• Integrity: We have the courage to do the right thing, regardless of the consequences and the inconvenience
• Extreme ownership: It does not matter if you are a leader or an individual contributor Every team member accepts accountability and equal responsibility for our collaborative effort
• Excellence in execution: Our teams aim for excellence in everything we do – we get what we tolerate
• Simplicity in design: Less is better; avoid feature creep; simplicity is the ultimate sophistication
• Teamwork: We treat our colleagues with respect, supporting each other throughout to ensure we maximize the value for everyone while creating an atmosphere of trust

We offer

• International team
• A friendly environment without a corporate approach
• Work on already very successful games
• Incentive system benefits – bonuses
• Modern and comfortable offices in Prague (Orangeria – https://oranzerie.cz/ ) with coffee, tea, healthy snacks, and much more!
• Unlimited home office
• Possibility of (fully) remote cooperation from Czech Republic
• 5 weeks of vacation
• Unlimited sick days
• Company breakfasts and other company events (BBQ, parties, workshops,…)
• Dedicated time for studying