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QA Manager

PlayStation isn’t just the Best Place to Play —it’s also the Best Place to Work. We’ve thrilled gamers since 1994, when we launched the original PlayStation. Today, we’re recognized as a global leader in interactive and digital entertainment. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

Manager, Quality Assurance (QA)

San Diego, CA (Sorrento Valley)

Are you ready to take video game testing into the 21 st century?! Then we want you! We are looking for a Manager of Quality Assurance (QA) to join our San Diego Worldwide Studios (WWS) Quality Assurance team. This is an exciting opportunity to join a super innovative group of Quality Assurance experts and to partner with our game studios to provide world-class QA services.

As a key member of the World Wide Studios Quality Assurance Operations team, you will play a critical role, as the service owner and account manager of regional and global functions. You will be accountable for maintaining outstanding relationships with WWS studios and other internal and external stakeholders, ensuring the global services provided by the assigned global staff meet their requirements. You will collaborate and coordinate with peers and senior management to ensure operations are aligned with the global mission, values and long-term strategic organization goals as well as ensuring continued service improvements are implemented.

Responsibilities:

Key areas of responsibility are: Service Management, Leadership & Staff Development and QA Operational Management. You will build and maintain relationships with WWS customers to ensure thorough understanding of service requirements and anticipate future needs. In addition, you will maintain leadership and management skills by attending workshops/training, reviewing professional publications, establishing personal networks and other learning opportunities as they arise. Lastly, you will provide leadership to the QA teams to successfully test multiple gaming business models using multiple development methodologies

Qualifications:

• At least 1 year in a management role
• Software development (SDLC) practices & nomenclature
• Experience leading and managing global teams and projects
• Experience with budgetary oversight and planning
• Deep understanding of quality assurance techniques, frameworks and methodologies
• Interactive media/games industry experience

Desired qualifications:

• Cross-cultural/global working experience
• Working within a matrix structure
• Utilizing off-shore and/or supplier based personnel resources
• Testing as a Service Management and/or Operational Experience
• Project management certification (PMP, etcZ)
• ITIL Foundation certification (or higher)
• Continuous Service Improvement certification (e.g., Lean Six Sigma, ITIL CSI)

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, gender identity, marital status, genetic information or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation.

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