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QA Manager

Mountaintop is a new game studio creating multiplayer games for players who crave a challenge. We’re an independent, remote-first studio primarily located in the US and Canada.

We’re creating the types of games that bring people together — and keep them together for “just one more round.” The types of games that inspired us as kids. The games that become our hobbies, and sometimes our obsessions.

Games are a reflection of the teams that make them. So to make the best games, we’re building a studio that puts the team first — one that's collaborative, anti-crunch, diverse, and inclusive.

We’d love for you to join us.

We’re Looking for an experienced QA Manager who’s passionate about delivering a high-quality player experience. You’ll play a crucial role in bringing our first title to life.

The person joining this role will help us establish our internal QA team as we bring our game to market and as a live service. This role will determine QA practices and procedures, make QA hires, and ultimately define the studio's approach to Quality Assurance.

YOU'LL BE RESPONSIBLE FOR

• Managing both internal functional QA testing as well as working with external QA vendors to establish testing priorities and strategies
• Establish the studio's best practices and strategies for FQA and test automation
• Communicating to key stakeholders on QA findings
• Owning and maintaining the bug-tracking system alongside Production
• Generating weekly bug reports that keep the internal team in sync with the game's current state
• Directly contribute to hands-on testing efforts as needed
• Mentoring and providing career guidance to the members of the internal testing team
• Create and monitor software quality metrics
• Advocate for product quality and player satisfaction
• Collaborate with the engineering team to monitor performance to ensure the product stays within our established budgets and delivers on our performance goals
• Creating a team culture that prides itself on excellence, innovation, trust, and respect

ABOUT YOU

• 3+ years as a QA Manager on a development team for a commercially released PC and/or Console live-service game
• Experience managing internal and external functional QA teams
• Experience working on networked multiplayer games
• An exceptional verbal and written communicator who can clearly and concisely communicate and direct the team when resolving live service issues
• Strong problem-solving skills and ability to think on one's feet and under pressure.
• Team player with excellent interpersonal and communication skills
• Proactive, with a keen eye for details and quality
• Analytical mindset with experience in data-driven decision-making
• Passion for games, ideally competitive shooters, and an understanding of player needs and desires

PLUSES

• Experience working on first-person and/or third-person shooter games
• Experience working with Unreal Engine 4, ideally with experience testing within the editor
• Experience managing Early Access bug reporting from live users and delineating objective vs subjective feedback
• Experience with QA engineering and test automation
• Experience with Localization testing
• Experience with major console certifications and submissions
• Experience with PC compatibility testing

PERKS

• Medical, Dental, Vision, and Life insurance (100% of employee premiums paid, 90% of dependent premiums paid)
• 401k plan
• Flexible Spending Account (FSA)
• Unlimited PTO
• Remote-work Friendly

*Specific perks (benefits) apply to regular, full-time employees only (benefits do not apply to contractors). Benefits are determined by country of residency and comply with local, state, and country regulations.*

Mountaintop Studios Inc. is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Additionally, Mountaintop Studios Inc. participates in the E-Verify program in certain locations, as required by law.

Mountaintop Studios Inc. is committed to providing reasonable accommodations during the employment process. If you are in need of accommodations during the employment process, please contact HR for assistance at HR@mountaintop.gg .