QA Analyst

Bengaluru, India
16 days ago


Zynga is looking for a QA Analyst who has in-depth QA, technical and project expertise, and has full ownership of quality across designated game areas or SKUs. You will be responsible for raising the quality bar higher by feeding back and refining processes for the test team, guide more junior members and/or vendor teams towards a higher degree of efficiency and execution. You will also lead multiple features at a time while ensuring timely delivery against production timescales and costs. You have the ability to check out and build a codebase, identity similar code paths to achieve pair testing, and understand the use of metadata in mobile games.

You main responsibilities include:

  • Responsible for prioritizing tasks and leading vendor/QA team
  • Working with studio leadership ensure the team have a robust on-boarding process for new internal staff members who join the team.
  • Have a solid experience to effectively delegate ownership to vendor teams. Know what can and cannot be delegated.
  • May act as the team QA POC with the rest of Zynga for companywide initiatives e.g., ZADE, IPv6, GDPR.
  • Develop team QA metrics that enable team leadership to make decisions that improve product quality.
  • Builds product test strategy for each release.
  • Builds maintenance test suites (regression, maintenance, smoke, sanity).
  • Crafts non-functional test suites (performance, endurance, load, usability).
  • Builds partner SDK test suites (Ads, Analytics, Compliance, UA).
  • Builds test suites for complex features and cross-feature interactions.
  • Understand mobile hardware and the challenges related to compatibility testing.
  • Can explain testing techniques to other disciplines, including why certain methods are being used on a given project/feature. Comes across as someone knowledgeable about QA.
  • Creates reports and communication to be appropriate for the audience, including executives.
  • Proven ability to work in a small, flexible team with varied strengths

Your required Skills:

  • Drives improvements to QA development tools such as the debug menu or crash capturing.
  • Maintain and update test strategies, regression plans, cross-feature plans etc built by other members of the team.
  • Can apply advanced knowledge of testing to make testing more efficient e.g. test matrices for compatibility.
  • Is aware of test design methods like state tables that allow QA to break features down into their core components.
  • Understands the coverage automated testing gives (if implemented) and adjusts manual testing appropriately.
  • Can analyze performance data to find and report issues.
  • Can critically analyze risks and testing required to mitigate them.
  • Understands different types of users and can adapt their user acceptance tests to cover all scenarios.
  • Understanding of client and server testing, including server validation, mobile DLC, and experiments/ events.
  • Ability to use profiling tools like xcode, GameBench or built-in debug. Can generate reports from these tools.
  • Ability to take on features or game areas, which are technically more challenging e.g. profile syncing, metadata, or time-gated features.
  • Champions solutions to problems, good enthusiastic attitude.
  • Drives knowledge sharing in the team and ensures the team has no gaps in skill coverage.
  • Does not get sidetracked by things outside their control, has focus.
  • Understanding of and/or experience with ad networks is a plus

Desired Skills:

  • Experience in the gaming industry
  • 2+ years of professional experience in Mobile testing across platforms, effective knowledge on usage of tools like ADB, Charles Proxy, Jenkins, GitHub, SQL
  • Ability to write pseudo code, which will allow the Senior QA Analysts to find edge cases.
  • ASTQB qualified.
  • Understands how software architecture influences the amount of testing needed, including optimizing tests that utilize the same code paths.
  • Has experience in using device farms e.g. AWS or testdroid.

What we offer you:

  • Work in a studio that has complete P&L ownership of games
  • Competitive salary, discretionary annual bonus scheme and Zynga RSUs
  • Full medical, accident as well as life insurance benefits
  • Catered breakfast, lunch and evening snacks
  • Child care facilities for women employees and discounted facilities for male employees
  • Well stocked pantry
  • Generous Paid Maternity/Paternity leave
  • Employee Assistance Programs
  • Active Employee Resource Groups – Women at Zynga
  • Frequent employee events
  • Additional leave options for most employees
  • Flexible working hours on many teams
  • Casual dress every single day
  • Work with cool people and impact millions of daily players!

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