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Publisher Relations Manager

Who we are:

Chartboost is the leading in-app monetization and programmatic advertising platform. We reach a global audience of over 700 million monthly active users and process over 2.7 trillion monthly advertising auctions. The Chartboost SDK is one the most widely integrated mobile ad SDKs and through the Chartboost Exchange, Ad Network, DSP and other services, we empower mobile app developers to build businesses, while connecting advertisers to highly engaged audiences.

The Publisher Relations Manager will be responsible for managing a portfolio of big/ medium size publishers in the EMEA region. You will manage day-to-day relationships with mobile gaming developers that use Chartboost platform to monetize their apps and grow their business while ensuring the utmost user experience for their players. This is a highly impactful position for the Supply Business EMEA team as you will be responsible for driving growth and strengthening the relationship with our top clients while upselling Chartboost products and features

Impact You Will Make:

• You will take ownership and nurture long term and strong partnerships with mobile gaming developers
• Consistently conduct accurate research and data analysis to identify growth opportunities and optimize your client’s monetization activities
• Lead negotiations with strategic clients that would grow Chartboost footprint in the market
• Be accountable for client satisfaction and leverage our products to drive ROI for our initiatives
• Understand the client’s business goals, anticipate future needs, and help determine ideal solutions
• Manage expectations at all levels and attend/direct client meetings. Demonstrate a consultative approach in addressing client needs
• Collect and disseminate client feedback, product requests and needs to the Product Team with quantifiable impact and justifications based on sound business cases
• Work cross-functionally with Product, Supply Ops, Ad Operations and other internal teams to ensure monetization success and communication
• Liaise with our internal technical teams regarding any highly technical queries, and provide customer support
• Lead trainings to educate clients about our new products and features
• Represent Chartboost at industry conferences and events

Who You Are:

• 3 - 7 years in any of the following roles: Quota-carrying Sales, Business Development, Account Management or Publisher/Developer Relations with a history of growing accounts and achieving revenue targets
• Experience working in the mobile industry preferred, with app and/or game developers and have contacts/clients in the mobile games space.
• Experience working with SDKs, DSP’s, SSPs or other publisher side programmatic platforms.
• Ability to understand and articulate technical products and services to clients
• Must be data-driven and detail-oriented, with strong analytical and negotiation skills
• You are a problem solver, creative thinker, resourceful and with outstanding interpersonal skills
• Every challenge triggers out-of-the-box thinking and “can-do” attitude
• Organized and methodical, with phenomenal communication skills and a consultative approach in addressing client needs
• You drive energy from building strong relationships with clients, you are self-driven and motivated with attention to detail
• You thrive in a collaborative and energetic environment.
• You are comfortable working with quarterly ambitious goals

Bonus to have:

• Experience working with Salesforce or other CRM tools
• You are a gamer and understand the mechanics of games
• You’ve won awards for being awesome in some way at other jobs
• You have a friendly personality and can make a positive impression on anyone you interact with
• Fluency in other languages such as French, Russian or Turkish

Perks:

• Competitive salary and discretionary annual bonus scheme
• Create next-gen games that will be played and loved by millions of players around the world
• Work in a family-oriented, collaborative team that invests in your development and growth on-the-job
• A diverse team of friendly, fun and supportive co-workers
• Flexible working hours & crunch-free working culture
• Communal music and laid-back atmosphere
• Summer/Christmas parties and Happy Hour in the studio each Friday
• 26 days holiday + bank holidays, 2 paid personal days
• 6 months of fully paid maternity/adoption leave or 16 weeks of fully paid paternity leave (eligibility criteria apply)
• Pension plan with a double matching employer contribution (capped at 8%)
• Private medical insurance, dental insurance and healthcare cash plan
• Life insurance, accident insurance and long-term disability insurance
• Company Employee Stock Purchase Plan (ESPP) (eligibility criteria apply)
• Fitness Reimbursement plan worth £600 per annum
• Charitable Giving Platform to which the Company contributes a 2:1
• Annual season ticket advance and cycle to work schemer

More about us:

We are proud of the product we've built and appreciate the impact it has on other people's businesses and lives. We want to be surrounded by people who are always finding opportunities to try something new and grow. We love data and anything that helps drive intelligent decisions and always design with the user in mind. Sounds like a fit? Join us, and be part of the team that will change the future of mobile gaming!

We are an equal opportunity employer — we celebrate diversity and are committed to creating an inclusive environment for all employees and make our hiring decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.