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Project Manager - QA Functional Testing (Gurgaon)

Company Introduction:

Keywords Studios, established in Dublin in 1998, now has 70+ studios across Europe, North and South America and Asia with 11,000 employee strength located across 5 continents and 23 countries. The company provides a complete outsourced game art, engineering, testing, audio and localization service for all Console, PC, Handheld and Mobile content, to many of the biggest names in games and interactive entertainment, working on thousands of titles including many of the best-selling titles of the past few years.

Keywords Studios is comprised of many individual brands, all with something unique to offer our clients. The studios are integrated into the Group by Service Line and use the operating systems and tools deployed by those services lines to ensure people and projects can operate across studios and across geographies.

For more info please refer to https://www.keywordsstudios.com/

Job Summary:

The job entails managing projects comprising one or more service lines. Execution of these projects may take place in any of Babel’s production facilities, and the customer may be located in Asia, Europe or North America. The Project Manager coordinates internal delivery between all of the relevant departments and assumes responsibility for project budget control, financial reporting and scheduling.

The Project Manager is responsible, along with the other FQA PMs, of the professional development of the FQA test leads.

The key responsibilities may vary during peak business periods, absences or workload fluctuations, and support to management as required.

ACTIVE SUPERVISION

• Proactively solve project issues with the Test Lead and FQA Manager, before they impact the project.
• Manage multiple projects, mainly related to Functionality & Certification QA, but also other services as needed.
• Provide relevant and thorough briefings to project teams and vendors.
• Track project progress in conjunction with project teams and vendors.
• Implement any process changes/improvements accordingly.
• Hold regular status meetings with project team.
• Plan, apply and adapt project test strategies with the support of the FQA Test Leads.
• Manage, lead and motivate test leads.
• Interact with Test Leads face-to-face daily.
• Along with the other FQA PMs, take charge of the professional development of the FQA test leads.
• Mentor and train new FQA Project Managers.
• Provide weekly positive and constructive performance feedback to Leads.
• Provide both positive recognition and warnings appropriately.
• Provide quarterly evaluation feedback to Test Leads, or more frequently as needed.
• Help identify areas where training material may need revision.
• Mentor and support any other assigned employees.

TRAINING & COACHING

• Along with the other FQA PMs, take charge of the professional development of the FQA test leads.
• Mentor and train new FQA Project Managers.
• Provide weekly positive and constructive performance feedback to Leads.
• Provide both positive recognition and warnings appropriately.
• Provide quarterly evaluation feedback to Test Leads, or more frequently as needed.
• Help identify areas where training material may need revision.

Requirements

KNOWLEDGE

• Understanding of a project cycle and a games’ development process.
• Understanding of Functionality QA and Compliance testing processes.

• Understanding of the 1st party submission requirements and certification process.
• Understanding of a bug’s life cycle and workflow within a defect tracking database.
• Understanding of QA Strategy and QA Plan building.
• Strong leadership skills and decision making abilities.
• Accountable and responsible.
• Agile and flexible to change.
• Results driven and able to lead a team to success.
• Encourages others to keep a high standard of accuracy and leads by example.
• Honest & open communication, speaks up in meetings, shares opinions.
• Understands and is able to meet deadlines.
• Self-motivated, innovative and analytical with strong attention to detail and accuracy.
• Client-facing and negotiation skills.
• Ability to work effectively and decisively under pressure.
• Ability to handle multiple projects and multiple project types concurrently.
• Highly organized with the ability to prioritize tasks.
• Ability to prepare and control a work schedule and deliver to budget.
• Ability to prepare, interpret, and effectively utilize management information reports.
• Bachelor degree or equivalent experience.
• Formal Project Management techniques or training.
• IT literate.
• Familiarity with defect tracking tools, workflows, test case management tools, agile tools, and project tools, such as JIRA, Confluence, Spira, TestTrack, DevTrack, and DevTest.
• Experience on Project Management tool.
• Advanced skills with MS Excel.
• Experience working within MS Office in general.
• Qualified B.Tech/ B.E. / Any Graduation (only if a gamer)
• Bachelor degree in technology, animation, game design or equivalent relevant experience

SOFT SKILLS

• Excellent written and verbal communication skills.
• Skillful in conflict management and giving of constructive feedback.
• Ability to analyze difficult and politically sensitive problems, and recommend and implement effective solutions.

TECHNICAL SKILLS

• Relevant experience in a Project Management or similar role in the Video Games or related industry.
• Experience in an Account Management or sales-oriented role.

TOOLS

• Familiarity with defect tracking tools, workflows, test case management tools, agile tools, and project tools, such as JIRA, Confluence, Spira, TestTrack, DevTrack, and DevTest.
• Experience on Project Management tool.
• Advanced skills with MS Excel.
• Experience working within MS Office in general.

EDUCATION

• 8 + years of experience in mobile, console, VR, PC game testing
• Qualified B.Tech/ B.E. / Any Graduation (only if a gamer)
• Bachelor degree in technology, animation, game design or equivalent relevant experience.