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Program Manager, IT PMO

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Blizzard is seeking a high performing Program Manager to join the Global IT PMO and work to support our IT engineering teams. You will be a part of the Production PMO team responsible for managing the portfolio and delivery of complex projects for our Production IT teams that support Infrastructure (Network, Systems, Storage, Database) and Cloud platforms. You will join an inclusive and welcoming team of IT Program Managers who strive to be the best in the business and contribute to creating an agile environment that fosters autonomous, self-organizing, empowered, and continuously improving teams.

We are looking for a program manager with diverse program management skills who is comfortable adapting their style depending on the situation at hand. They should have a good understanding of infrastructure and cloud technologies, superb communication and relationship building skills, and an ability to adapt to shifting priorities. Our unique blend of challenges, opportunities, environment, and people, all help make this the opportunity for you.

As a program manager, you will demonstrate the following skills consistently at a high level:

• Identify the order of importance and urgency among individual projects, portfolios and operational tasks to plan milestones, schedules and resources
• Ensure that projects goals, objectives, milestones and deliverables are achieved on schedule and within budget
• Drive major decisions, identify and eliminate risks and blockers, communicate program status to stakeholders and leadership
• Build and maintain effective relationships with resources, partners, colleagues and leaders with fierce accountability for delivering on commitments and partner needs
• Work independently and deliver results with little or no supervision
• Communicate effectively and clearly with stakeholders of all levels by tailoring your message to the audience
• Demonstrate the value of partner engagement by knowing when to engage, who to engage, and how to engage while keeping inclusion and collaboration at the forefront of your approach
• Help high-performance teams and individuals to grow, challenge them to improve further, and help them track progress and clear any roadblocks.
• Model self-awareness in personal interactions and read both verbal and non-verbal signs to influence without direct authority
• Support the strategic direction of the organization by driving continuous improvement within designated program area and IT PMO
• Contribute to supporting an agile environment that fosters autonomous, self-organizing, empowered, and continuously improving teams.

Requirements:

• Extraordinary interpersonal skills, and oral and written communication skills
• Ability to break down and drive complex projects into clear and achievable milestones
• Adept at learning new topics and managing new technologies
• Working knowledge of Project Management methodologies
• Enjoy working in a fast-paced, dynamic work environment

Pluses:

• Experience working and driving technical teams in the IT domain
• Knowledge of Production IT Infrastructure
• Experience with the Atlassian product suite (Jira / Confluence)
• Experience delivering projects within public / private cloud environments
• General knowledge of IT fundamentals
• Scrum Master Certification

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! At Blizzard, we are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

Blizzard Entertainment is an Equal Opportunity Employer. All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.

Accommodation Request: We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to talentacquisition@blizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest.

Note to Recruiters and Placement Agencies: We do not accept unsolicited agency resumes. Please do not forward resumes to our website or to any of our employees. We will not pay fees to any third party agency, outside recruiter or firm without a mutually agreed-upon contract and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered our property and will be processed accordingly.

Rewards

We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:

• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
• 401(k) with Company match, tuition reimbursement, charitable donation matching;
• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
• Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
• If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/ .