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Program Manager III - Player Platform
2 years ago
Program Managers are delivery leaders at Riot. We lead teams to provide player value through work systems and practices. While driving internal agreement and accountability for teams and development organizations, we are focusing on improvement.
As a Program Manager III on the Player Platform Program Management team, you will coordinate important development projects and lead the integration of Riot's new games with the Player Platform suite of products. You excel at condensing the million moving parts of platform development and game development into strategic points of focus between our development teams, smooth the process of platform development and integration before, during, and after launch. Player Platform serves our game and product developers.
You will report to the Director, Technical Product Management in Player Platform.
Responsibilities:
- Plan and scope cross team projects within Player Platform.
- Plan and scope the end-to-end platform integration path for each game developer on Riot's platform.
- Build and adjust all integration milestones per customer, including kickoff meetings, working agreements, and follow-up commitments
- Design systems for improving the feedback loop between teams, game and platform.
- Standardize communications best practices, nomenclature, and tools between platform teams and their customers.
- Plan, scope, and provide long-term, sustainable customer management support between platform teams and game developers.
- Assess, escalate, and document emergent customer issues, identifying and improving on process pain points and inefficiencies.
Required Qualifications:
- 6+ years of professional experience in the project management craft for large-scale software products utilizing different crafts and disciplines whilst serving a global audience.
- Experience managing product goals across multiple teams.
- Experience with iterative development methodologies like Scrum & Agile, and have used supporting software (i.e.: JIRA)
Desired Qualifications:
- Experience working on a variety of software products in the gaming and entertainment space
- Knowledgeable about the gaming industry including newest trends and events
For this role, you'll find success through craft expertise and collaboration that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!
Our Perks:
Riot has a focus on work/life balance, shown by our open paid time off policy, in addition to other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner and children and a 401k with company match. Check out our benefits pages for more information.
Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code . Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in gaming
It's our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history (LAMC 189.00).
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