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Production Manager (User Research Lab)

Job Description

At Ubisoft Quebec User Research Lab, we contribute to creating the best gaming experiences by putting players at the centre of the design process.

Working hand in hand with production teams, we leverage in-depth player insights to guide their decision-making, combining state-of-the-art qualitative and quantitative research through a wide variety of methodologies and data sources to do so.

As a Production Manager within the Lab, you’ll support a multidisciplinary team of researchers, analysts, moderators, and more throughout the user research process of one specific title at the studio.

Bridging game developers and Lab team members, you’ll facilitate alignment and collaboration, creating a culture of openness and exchange that allows everyone to communicate, blend their complementary skills, and work as a cohesive unit to achieve a common goal.

What you’ll do

• Partner with the production team to understand the overall game vision, scope, and user research needs;
• Support the execution of the user research strategy designed by user research and game intelligence analysts;
• Foster communication and collaboration with partners inside and outside the Lab;
• Anticipate resource requirements + provide the team with all they need to work efficiently and achieve quality (tools, documentation, communication channels, etc.);
• Regularly meet with team members to align their tasks, prioritize deliverables, give updates, etc.;
• Work closely with Lab leads to stay on top of overall progress + ensure the overall quality of the team’s deliverables;
• Plan and budget all user research efforts throughout production + contribute to adapting and improving our processes;
• Sync up with other production managers across the company to discuss learnings and facilitate knowledge sharing overall;
• Participate in recruitment to build and grow the team.

Qualifications

What you bring

• A degree in Project Management, Communications, Administration, or equivalent;
• Around 3 years of project management experience + experience managing a multidisciplinary team (or other relevant experience) *
• An understanding of the video game production process (experience in the industry, an asset);
• Knowledge of project management tools like Jira or Perforce;
• A collaborative and solution-oriented spirit;
• Excellent interpersonal, time management, and organizational skills + plenty of flexibility;
• The ability to make impartial decisions;
• Effective cross-departmental communication: you can comfortably communicate with a variety of disciplines (programming, design, art, and so on);

*Expertise in game design, data science, analytics, UX, or user research would be a huge plus.

Additional Information

What to send us

• Your CV highlighting your education, experience, skills and a portfolio of your achievements.

Have access to benefits that make a real difference in your day-to-day life :

• A hybrid and flexible work mode, 6 weeks of vacation in your first year, an enriched parental leave, a Ubi gym directly in our offices, a complete group insurance program, access to complete Dialogue telemedicine services, an RRSP with a contribution from Ubisoft, an advantageous bonus program, concrete measures to ensure the right to disconnect, the option of working part-time and much more. Click here for all the details.
• Joining a team of 21,000 Ubisoft employees working across more than 40 locations around the world, are boundby a common mission to enrich players’ lives with original and memorable gaming experiences. Their dedication and talent have brought to life many acclaimed franchises such as Assassin's Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come;
• Working for an equal opportunity employer who believes that diversity of backgrounds and perspectives is essential to creating worlds where gamers and their teams can thrive and express themselves. It's about taking on exciting challenges, being at the forefront of cutting-edge technology and being part of the future of entertainment.

Company Description

With a team of more than 500 creative, passionate and innovative talents, Ubisoft Quebec continues to grow and expand. Founded in 2005, the Quebec City studio has carved out a place for itself among the leaders in the video game industry. Involved in several of Ubisoft's flagship franchises, it has acquired solid expertise, positioning it in the development of major AAA games. Involved in the Assassin's Creed franchise since 2010, the Quebec City team has assumed leadership of Assassin's Creed Odyssey, Immortals Fenyx Rising as well as the new crossover stories of Assassin's Creed Odyssey and Valhalla.