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Production Coordinator
2 years ago
POSITION: Production Coordinator
REPORTING TO: Operation Manager
What a Production Coordinator does at EA:
- Bilingual in English and Mandarin Chinese both conversational and writing
- 3-5 years administrative experience
- Excellent written and verbal communication skills
- Proven proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
- Effective relationship building skills
- Detail-oriented, multi-tasker, with excellent time management skills
- Ability to complete complex work assignments and projects with minimal supervision
- Ability to take ownership and initiative with solid critical thinking and strong analytical skills
- Ability to prioritize workflow and balance shifting priorities
- Ability to demonstrate success working in a fast-paced, dynamic environment
- Ability to be proactive and predict needs before they arise
- High tolerance for dealing with adversity; must perform well under pressure
- Capable of owning and driving processes to improve efficiencies on behalf of the team
- Quick learner with outgoing, engaging personality
- Creative, enthusiastic team player
- Experienced in event planning and/or organizing team building activities
RESPONSIBILITIES:
- Perform a variety of duties to support department and team objectives
- Assist team members to submit or escalate Helpdesk tickets when appropriate
- Directly responsible for adhering to all company policies and procedures
- Responsible for providing company policy & procedure information to team members regarding purchasing, expenditures, travel, use of facilities, and equipment use
- Facilitate the onboarding of new hires; coordinating with Recruiting, HR, IT and managers
- Onboard new team members; ensure desk/equipment setup, first day pick up, team area orientation & initial introductions
- Space planning and coordinating internal moves
- Assist team members with general HR and payroll related inquiries
- Submit Oracle account set-up requests for new team members
- Process reimbursements using the iExpense tool and process Amex reconciliation monthly for EASH and staff business expenses
- Purchasing – hardware/software, office supplies, team snacks, misc.
- Contract administration using Salesforce tool
- Manage meeting room and manager calendars when requested
- Coordinate meetings and team events as well as catering
- Plan and coordinate team building events and activities
- Responsible for proactively maintaining department common areas and participating in creative sessions to appropriately brand these areas
- Coordinate shipping / couriers
- Attend information / training sessions related to new studio processes; communicating or providing additional training to team members as needed
- Develop and maintain strong working relationships with internal and external partners
- Extensive travel coordination working closely with team members & Travel Team and creating travel packages. Processing travel Business Visa’s when required
- Responsible for storage closet space, organization, stocking, etc.
- Assist with supporting EA Studios Content training programs as required
- Provide Production Coordinator support to client groups within EA Studios Central Services as needed
- Perform any other duties as assigned by manager with accountability and responsibility defined prior to the commencement of these duties.
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