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Product Researcher - 9 Month FTC

As a Product Researcher, you will be a constant advocate as we build a new suite of simulation software with complex challenges around data-ingestion, intuitive design, turn-based wargaming, mapping, simulation playback and more. The platform we are building leverages our two core competencies, distributed simulation and probabilistic machine learning in a brand new way.

Your Opportunity:

• Play a pivotal role, putting hyper-focus on our users (military tacticians, from junior to very senior).
• Embed the voice of the customer into our product as we build it, not just "add it in" later. We are at the early stages and you will be a key stakeholder in shaping production direction.
• Advocate for our unique, complex, and varied web of users; focusing on their needs and ensuring we're building an effective platform.
• Embed with the customer for a period of deep discovery.
• Expect a lot of user interviews and qualitative research design, conduct, analyze, and report results of user-centred design research and usability testing, with an emphasis on early-stage studies such as contextual interviews and uncovering existing user journeys.
• Lead and help facilitate collaborative workshops (internal and with customers) for a range of purposes (e.g., discovery, product scope and definition).
• Work closely with our Product team to provide quantitative and qualitative user insights directly into the product design and development process, and to prioritize research needs.
• Interact with key decision makers across the UK military and beyond and will be a key product feedback channel to improve our offering

Why You're Made for This:

• Broad Product/UX Research toolkit that can be applied to a range of features, users and products.
• Ability to nurture or significantly contribute to a product design strategy.
• Ability to facilitate collaborative workshops for a range of purposes, e.g., discovery, product scope and definition.
• Experience as a Product/UX Researcher or equivalent, preferably with experience at the early stages of product development.
• Experience building a Product Research strategy for a product or business; able to show how your work has contributed to the development of a product.
• Experience working closely with product, engineering and customer teams as a customer advocate & feedback channel.

Everyone brings different experiences, perspective, knowledge and skills that makes each one of us brilliant. You don't have to meet all the requirements and experiences on this job advert to apply for and be successful in this role.

About Us

Improbable is determined to foster an environment where people can do their best work and feel like they belong. We believe a healthy culture, strong values and contribution from a diverse range of individuals will help us to achieve success.

We do not discriminate based on race, ethnicity, gender, ancestry, national origin, religion, sex, sexual orientation, gender identity, age disability, veteran status, genetic information, marital status or any other legally protected status.