Product Manager

ABOUT OUR STUDIO

Standing Stone Games Standing Stone Games is a gaming studio based in Needham, Massachusetts (right outside of Boston!), staffed by people who have been passionately working on MMOs for decades. We're proud to develop and operate our two free-to-play MMOs: Dungeons & Dragons Online and Lord of the Rings Online! We enjoy sharing heroic stories with our players that create a lifetime of memories. We invite you to explore our games, which hold the promise of depth, scope, and unlimited imagination!

Find out more about our studio at https://www.standingstonegames.com/.

THE OPPORTUNITY

The Product Manager is responsible for understanding and evaluating gameplay data, industry trends, and setting value propositions, and reporting on those to leadership at Standing Stone Games, reporting to the Executive Producer, this position will be responsible for:

• Data Analysis and Communication
  • Present data, measure KPIs, and communicate your findings to the game teams
    • Provide ad-hoc analysis upon request regarding customer gameplay and/or spending behaviors
    • Suggest changes to the game teams that will improve KPIs
  • Evaluate performance of sales, features, and other product initiatives
    • Track monthly and yearly revenue targets
    • Gauge reasons for variance in performance
    • Escalate any worrying changes to Managers and Stakeholders
    • Provide regular reporting on the performance of game releases
  • Present best practices for new development and performance optimization
    • Create guidance on monetization and product positioning best practices
    • Advise on trends in player behaviors
    • Advise on trends in the wider gaming marketplace
  • Product pricing and positioning strategies
    • Assess value propositions for virtual items and digital promotions
      • Review pricing suggested by the game team
      • Make changes to existing offers where necessary to increase customer enjoyment and revenue
    • Determine sales & promotions cadence
    • Work with the game teams to create new offers that our customers will love
    • Evaluate Brand promotional plans to ensure they are consistent with product strategy
  • Collaboration with Business Intelligence team
    • Work with Data Architects to continue to improve our data ecosystem
      • Create new kinds of dashboards specific to the Standing Stone Games products when necessary
      • Submit feature requests for changes to the data pipelines that impact analysis capabilities
    • Help provide context for the Data Architects in response to data infrastructure changes
      • Answer questions about how data is being utilized
      • Validate assumptions about the results of queries

What craft expertise you’ll have:

• Tools/Technology/Skills
  • Required: SQL, Tableau, Live Service, F2P, MS Office (Excel)
  • Desired: MMO, Jira, Confluence, Data Science XP, Python
• Knowledge
  • Required: Data Visualization best practices, Price elasticity principles
  • Desired: Statistics, Behavioral economics, Survey Design best practices

Other Criteria

• Years of Experience, Education, and/or Certification…
  • Years of Experience: (Minimum) 1
  • Required:
  • Desired: 2+
• Additionally, you should possess
  • Strong communication skills and ability to collaborate with remote cross functional team members
  • Demonstrate critical thinking and problem solving
  • Strong attention to detail
  • A deep love of using data to quantify customer behaviors and prove out theories
  • Excitement and empathy for the customer experience in the games

We invite you to get in the game with us and help us make exciting experiences!

ABOUT OUR COMPANY

Daybreak Game Company LLC is a recognized worldwide leader in massively multiplayer online games. Best known for blockbuster hits and franchises such as DC Universe™ Online, PlanetSide®, EverQuest®, and Dungeons and Dragons Online®, Daybreak creates, develops, and provides compelling online entertainment for millions of gamers worldwide. We are the game publisher for Darkpaw Studios, Rogue Planet Gaming Studio, Dimensional Ink Games, and Standing Stone Games. To top it off, we are making games in three of the coolest cities in the United States: San Diego, Austin, and Boston. We make games that bring people together and build lasting communities and are totally devoted to delivering the ultimate gaming experience! Find out more about our company at www.daybreakgames.com.

Be Aware of Fraudulent Recruiting Activities
Daybreak Game Company will never ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or through online messaging apps (WhatsApp, Hangouts). We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Daybreak Game Company’s People & Culture team at people@daybreakgames.com if you encounter a recruiter or see a job opportunity that seems suspicious.

**Daybreak Game Company, LLC. is an Equal Opportunity Employer, committed to Diversity in the workplace.**