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Payment Operations Analyst

Carry1st is Africa’s leading publisher of mobile games and digital content. Operating at the intersection of games, publishing, and fintech, we scale awesome content in frontier markets by solving hard problems. Across our publishing and Pay1st business lines, we are partnered with top global game companies like Riot Games, Activision, and Stillfront. We are backed by top investors like: a16z, Bitkraft, Google, Konvoy, Riot Games, Sony and Nas.

As a Payment Operations Analyst, you will play a crucial role in the day-to-day monitoring and tracking of payment operations to ensure smooth transaction processing and optimal performance of our payment infrastructure. As a key part of the Payment Operations team, you will identify and address issues promptly, contributing to the overall efficiency and success of our payment processes.

You will...

• Play a crucial role in the day-to-day monitoring and tracking of payment transactions
• Assist in identifying payment issues, discrepancies, and potential risks, promptly escalating them for resolution
• Collaborate with cross-functional teams, to address payment-related concerns
• Support the implementation of tactical changes to payment configurations
• Assist in generating reports on payment operations, highlighting issues, trends, and performance metrics for internal stakeholders

Requirements

What makes you a great candidate?

• Bachelor's degree in a relevant field or equivalent practical experience
• Prior experience in Payment operations or familiarity with customer support within e-commerce with a focus on payments
• Detail-oriented mindset with a proactive approach to problem-solving
• Availability to work in day or night shifts
• Interest in gaming industry trends and familiarity with gaming platforms
• Knowledge of African payment trends and user interactions

Benefits

What will it be like to work at Carry1st?

Carry1st is a fast-paced and dynamic place to work. Our team is diverse and global as we operate fully remotely across 25+ countries. At Carry1st, you will have the opportunity to…

• Build awesome, industry-changing products, every day
• Grow with a VC-backed startup at the intersection of gaming and fintech
• Work from anywhere in the world with international teammates
• Own shares in the Company - enabling you to benefit from the value you create

Some additional perks…

• Co-working excursions: Travel to meet your colleagues in cities around the world
• Awesome equipment: Get everything you need to work effectively
• Remote working allowance: Put an additional $600 / year to optimise your WFH experience
• Learning and development: Attend courses, conferences and training events
• Social events: Participate in regular company events to relax and connect with teammates
• Birthday leave: Enjoy a paid day off on your special day

We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. Join us!

Learn more about Carry1st…

• Andreessen Horowitz shared why they invested in Carry1st
• VentureBeat announced that Carry1st has raised $27 million to develop and publish mobile games in Africa
• Remerge hosted Cordel on a podcast to discuss Carry1st and the African gaming market